Contact Podcast & Radio iVoox Customer Service

Why should I report an Issue with Podcast & Radio iVoox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iVoox Podcast y Radio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Maybe there's some limit of "in pause" time?Well is been less than a month and I already have issues, there's a problem with the connection I tried on my other phone with the same results, sometimes you search something but nothing happen, and when you try to listen a podcast that I already did cause I saved it on my favorites, a message of error connection appear and it doesn't matter if you are with data or wifi, thanks anyway.Last update problems solved by support: - on android9 device i get a dialog to enable run in background permission and when I go to permissions screen that option doesnt exist.

2. The app also stops if you go to another screen to look at something else while you are listening or if you turn off the screen and want to listen to the podcast while the phone is in your pocket at the gym for example.

3. If ignore the message that pops up every time I want to play a podcast it is difficult to get it running as it stops playin intermittently.

4. I get an error message saying it's to do with the permissions, but I've allowed them all? Help please- love your podcasts ❤️I wanted a player to listen to podcasts on and this app does it well.

5. It's worth bearing in mind that the developers are Barcelona-based so there are quite a lot of Spanish language shows as well as Spanish text used in the app.I installed the app, went to a podcast I like and played it.

6. Compared with any of the podcast player apps on Android and iOS this is easily the worst, by far.

7. I don't recommend ivoox, unless all you want to listen to are back to back ads *update*: I am now using 2 other apps, also free, and I do understand you need ads to support a free app.

8. Sometimes it is while you are watching a video in a web, others the mobile was all alone unused in a table and suddenly you hear a voice and is the podcast running.

9. After 10 minutes of back to back ads and the podcast didn't even start yet, I decided to uninstall and find a different app.

10. I haven't been able to play a podcast for longer than a minute since purchasing my new airpods.

11. The commercials are loud compared to the podcast you are listening to, so they startle you and make you jump.

1. Fix Podcast & Radio iVoox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcast & Radio iVoox: Restarting the app will resolve most errors.
2. Update the Podcast & Radio iVoox App. Here is how:
   1. On Android goto PlayStore » Search for "Podcast & Radio iVoox" » Open Podcast & Radio iVoox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcast & Radio iVoox » click "UPDATE".
3. Clear Podcast & Radio iVoox app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcast & Radio iVoox servers.
   1. On Android, goto Settings » Apps » Select "Podcast & Radio iVoox" » click Storage » click "Clear Cache".
4. Check Podcast & Radio iVoox app permissions. If any of these permissions required to use your device's features are disenabled, Podcast & Radio iVoox might not work.
5. Uninstall and reinstall Podcast & Radio iVoox. If nothing else has worked, completely uninstall Podcast & Radio iVoox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcast & Radio iVoox not working

2. Fix Podcast & Radio iVoox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcast & Radio iVoox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcast & Radio iVoox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcast & Radio iVoox may not be able to connect to the Internet when running in the background.