Contact Photo & Video Downloader Customer Service

Why chat with our AI Photo & Video Downloader Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Photo & Video Downloader.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Turned it off, & now they work again! 👍 After downloading (first time use Nov 10), was able to save one photo, then nothing! No matter if I "share" or "copy link", the screen flashes, then I get a pop up that says "Instake Downloader keeps stopping" and I get options for "App info, Close App, Send Feedback".

2. Android 10, latest version, Samsung s10.the app is great, it downloads good quality posts but I'm having the same problem as everyone else where it signs me out over and over again.

3. So thank you for this, happy holidays!Great app that allows you to download pictures from other instagram users.

4. It says the latest update "fixed the problem of not downloading" but it clearly didn't.

5. Uninstalled!! Also, the app doesn't need all the intrusive permissions from my phone to function 🙄😡I used to love this app, I've had it for quite a while, but lately it doesn't download.

6. Makes no difference, the app is broken.As others have said, this app used to work very well but since March this year, it doesn't download any reel.

7. I'm fine with constant ads at the bottom or in a box on screen, just not full screen.Stop working! Not downloading.

8. If I uninstall and reinstall, will I still have "Ad Free"?Everything was fine when I try to download a post with 2 or more videos on it.

9. There are a lot of apps I've tried that download Instagram photos but this one is by far the easiest.

10. I don't know what happened with the latest update, but that new update seemed to just evolved the app backwards and videos just comes up as photos now.

11. One little click of copying the link and it's downloaded, the ads aren't annoying as well and as far as I can see, there's no limit to how many you can download.

1. Fix Photo & Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo & Video Downloader: Restarting the app will resolve most errors.
2. Update the Photo & Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Photo & Video Downloader" » Open Photo & Video Downloader for Instagram - Repost IG » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo & Video Downloader » click "UPDATE".
3. Clear Photo & Video Downloader for Instagram - Repost IG app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo & Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Photo & Video Downloader for Instagram - Repost IG" » click Storage » click "Clear Cache".
4. Check Photo & Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Photo & Video Downloader might not work.
5. Uninstall and reinstall Photo & Video Downloader. If nothing else has worked, completely uninstall Photo & Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo & Video Downloader not working

2. Fix Photo & Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo & Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo & Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo & Video Downloader may not be able to connect to the Internet when running in the background.