Published by HD Video Downloader & Photo Downloader on Apr 10, 2023

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Why should I report an Issue with Video Downloader for Instagram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HD Video Downloader & Photo Downloader to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Downloader for Instagram image 1 contact Video Downloader for Instagram image 2

Video Downloader Customer Insights

1. also insta didn't give me a suspicious activity warning yet so that's another big plus.It's a good app but the ads are annoying, I have to watch a 30 second ads if I want to download multiple posts by marking them no matter the number, even if I want to download 2 posts at the same time there is a 30 second ads showing.

2. the 3 hours ad free by watching a long ad this app offers to you won't work with multiple download too there is no escape from this annoying ads for a minimum function this type of apps should have, the reason is just there is no competition for this appI was surprised to see a great app like this for free.

3. When that doesn't happen, I love this App.Fast, convenient and super user friendly!! So great experience with this app, can download all my loved contents from IG.

4. I once did the 'watch video, get 3 hours ad free', but within minutes I got an ad!!!Honestly, I so much love this application because everything works perfectly as programmed.

5. Thank you the developers.It was good app on my old phone, but now on my new phone I cannot change the download location - the option is not in Settings anymore.

6. However, ads kills the application totally! When migrate in the app in order to download photo or video immediately, but it wouldn't for some minutes .

7. Insmate is best app I've ever use for downloading stuffs from Instagram, u can select as many as you want and download at speed of light 🤩.

8. I'd like to listen to music at the same time as looking at Instagram, but every time a video ad comes on, it cuts off my music.

9. Suitable in today's world if you wanna revisit great contents offline on the go at your convenient time.

10. "watch 30 second video for 3 hours ad-free" system is something i'd like every app with ads to do.

11. Batch download feature is very handy and saves a lot of time.

Steps to Troubleshoot & Fix Video Downloader Issues

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Downloader: Restarting the app will resolve most errors.
  2. Update the Video Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Instagram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
  3. Clear Video Downloader for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
    1. On Android, goto Settings » Apps » Select "Video Downloader for Instagram" » click Storage » click "Clear Cache".
  4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
  5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working


2. Fix Video Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.

Reported Issues