Contact iSmartgate Access Customer Service

Why should I report an Issue with iSmartgate Access?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of REMSOL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download the iSmartgate app to open or close your garage door or gate with your Android.

2. The iSmartgate app will connect your Android to the iSmartgate device via your Wi-Fi home network or internet. •Unlimited number of users can download the app and operate a single garage. *Not compatible with Chamberlain® or Liftmaster (Security+ 2.

1. It seems to be getting worse.Doesn't work good, have a bug trying to access settingsNo widget, no button to open straight from home screen, barely works with Google home.

2. Original review: Getting better After trying to install this app at the gate which is a thousand feet from the router, even with good Wi-Fi, I decided to uninstall and bring it inside and configure it inside... that got the firmware update to install.

3. App works fine except for notifications, which on 3 different Samsung phones I've tested only get delivered once the screen is unlocked or after a long period of time.

4. So they can know exactly when I open and close it.Star reduced for (1) always asking for google home code - which I don;t have but I still have to enter 6 0's (2) when setting up a guest it doesn;t email the password to the user ..seems a bit dumb.

5. Connected the two wires to my gate controller and everything seems to be fine for me, I've just given a guest pass to my wife to try out tomorrow and we'll see how that worksWorks perfectly fine as it should.

6. Also, if I create a user for someone else to be able to access it for a short period of time, they can see all the history of when I open and close the gate.

7. In my case, it completely blocks me from seeing who is at my keypad.Good but should have android auto supportSometimes, it works, but lately, not so much.

8. Saves going into app and waiting for it load.Works but very slow to connect to settings.

9. I've tried every conceivable setting for disabling built in background battery restrictions, letting the app stay active, etc.

10. Would be great to get a widget that is essentially a remote control, so just a single button to press that toggles open/close.

11. The camera gets cropped in the viewfinder and shows when the garage was opened and closed, a feature I don't care for.

1. Fix iSmartgate Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iSmartgate Access: Restarting the app will resolve most errors.
2. Update the iSmartgate Access App. Here is how:
   1. On Android goto PlayStore » Search for "iSmartgate Access" » Open iSmartgate Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iSmartgate Access » click "UPDATE".
3. Clear iSmartgate Access app cache: Clearing cached data will force your app to retrieve the latest data directly from iSmartgate Access servers.
   1. On Android, goto Settings » Apps » Select "iSmartgate Access" » click Storage » click "Clear Cache".
4. Check iSmartgate Access app permissions. If any of these permissions required to use your device's features are disenabled, iSmartgate Access might not work.
5. Uninstall and reinstall iSmartgate Access. If nothing else has worked, completely uninstall iSmartgate Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iSmartgate Access not working

2. Fix iSmartgate Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iSmartgate Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iSmartgate Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iSmartgate Access may not be able to connect to the Internet when running in the background.