Contact Open English Customer Service

Why should I report an Issue with Open English: Learn English?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Open English to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Discover the Joy of Learning English for FREE with Our Mobile App and test our course for up to 24 hours before deciding to enroll!

2. With our mobile app, you unlock access to the comprehensive content of our English course, expertly designed by leading professionals in English language education.

3. You can start learning English for free and experience our method firsthand before making a commitment to enroll!

4. Book and attend private classes with an English teacher, available at an additional cost for a more tailored learning experience.

5. If you're not yet part of our student community, you can download our app and get a 24-hour free pass to learn English!

6. Unlimited access to 100% live online English classes, available 24/7.

7. The course offers a plethora of benefits, such as unlimited live classes, interactions with native English-speaking teachers, and engaging, concise lessons that focus on improving your vocabulary, grammar, speaking, and reading comprehension. The best part?

8. Join over 2 million students who have chosen Open English for their language learning journey!

9. Interactive English lessons focused on practical language application in everyday life.

10. Our innovative immersion method is tailored to equip you with the vital skills needed to master English and enhance your proficiency.

11. Engage in practical exercises and entertaining games that enhance your grammar, writing skills, and English vocabulary.

1. My main complaint is during recording phase of pronunciation exercises, the microphone fails to record user pronunciation and obviously the test fails and you need to retry, it is such a waste of time.The app stops to work many times, sometimes i subscribe in live classes but it's not possible to get in, and I can't advance in the course if I don't do the live classes.

2. Please fix the mobile version as soon as possible !!! (Note: Uninstalling and re-installing the app doesn't solve any problems.)The new app version does not work properly, audio did not load or play option did not appeared, and even the app got stucked in some lessons.

3. 2/5/23 - The app continues horrible, its impossible to make the exercises because the audio does not load!!! I do not recommend this app for anyone.Open English works well on computers.

4. On the other side, the course, the content and live classes are excellent but you need to improve the app more.In my opinion, it is a great way to learn english.

5. I recommend to others: study at open English.The application does not work correctly.

6. It is so hard to move forward in lessons with those issues.I love studying at Open English.

7. Please fix this problem.I got this app so my girlfriend could learn English and its been less than a month now and we decided the app wasn't for us.

8. It has been helpful.I've been learning a lot! The best English Course.

9. I wouldn't get this app it's a scam!There are still some problems with the exercise to order words, besides there is a beep that sounds after every correct exercise, it is quite annoying hear it at every moment.

10. It is too slow and audio play buttons in the units usually don't work.

11. Not to mention how some tests are configured, the right answer is always in the same place, you can answer it correctly even without reading the question, so bad for an educational app.

1. Fix Open English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Open English: Restarting the app will resolve most errors.
2. Update the Open English App. Here is how:
   1. On Android goto PlayStore » Search for "Open English" » Open Open English: Learn English » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Open English » click "UPDATE".
3. Clear Open English: Learn English app cache: Clearing cached data will force your app to retrieve the latest data directly from Open English servers.
   1. On Android, goto Settings » Apps » Select "Open English: Learn English" » click Storage » click "Clear Cache".
4. Check Open English app permissions. If any of these permissions required to use your device's features are disenabled, Open English might not work.
5. Uninstall and reinstall Open English. If nothing else has worked, completely uninstall Open English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Open English not working

2. Fix Open English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Open English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Open English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Open English may not be able to connect to the Internet when running in the background.