Contact Scope Customer Service

Why should I report an Issue with Scope - 3D Panoramas in VR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IrisVR, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. it does the exact same thing, 3d stereo cube maps from vray renders.

2. I would not doubt it if this is in the app store only to trick you into giving it your email address so the app can sell it and swamp your inbox with cancer and spam.

3. the app does not have a VR dropdown to select my gearvr device.Nice idea, but could be much better executed.

4. All this for a fraction of RAM that this thing eats and with a bunch of adjustment settings for the stereo.

5. But...it works offline, no sign-ins, no uploads, it just renders the damn cube map.

6. My phone is not defective or broken, I have tested to ensure the device is intact.The app is good.

7. impossible to downloadI didn't like itThis does not work for my gear vr.

8. The five star ratings had to of been bought or made by fake accounts it's so notoriously bad.

9. Is there limitations of images' resolutions?Amazing company!ThanksInfuriatingly useless.

10. Widh my older galaxy alpha this app wouldn't even start.

11. Doesn't compare to apps like Roundme.S7 Nougat, the rendering shakes up and down so much.

1. Fix Scope Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Scope: Restarting the app will resolve most errors.
2. Update the Scope App. Here is how:
   1. On Android goto PlayStore » Search for "Scope" » Open Scope - 3D Panoramas in VR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scope » click "UPDATE".
3. Clear Scope - 3D Panoramas in VR app cache: Clearing cached data will force your app to retrieve the latest data directly from Scope servers.
   1. On Android, goto Settings » Apps » Select "Scope - 3D Panoramas in VR" » click Storage » click "Clear Cache".
4. Check Scope app permissions. If any of these permissions required to use your device's features are disenabled, Scope might not work.
5. Uninstall and reinstall Scope. If nothing else has worked, completely uninstall Scope then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Scope not working

2. Fix Scope Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Scope be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Scope not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Scope may not be able to connect to the Internet when running in the background.