Published by IRCTC Official on Sep 24, 2024

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Why should I report an Issue with IRCTC eCatering Food on Track?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IRCTC Official to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About IRCTC eCatering Food on Track

1. Alternatively, you can explore the myriad options available simply by searching for the train or station you want food at. • Upon entering the PNR number, the app will extract all the crucial information, including passenger details & train name. • A wide variety of brands & restaurants that deliver to stations on your route will be displayed for you to choose. • Next, add the dishes of your choice from the widest range of cuisines to your cart for delivery. • Select from the multiple payment options like UPI, wallets, netbanking, credit card, debit card & also cash on delivery to place your order. • Your hot & fresh food will then be delivered to your seat & verified by the delivery partner using the delivery code sent to you in order details/SMS/email.

2. IRCTC eCatering Food on Track app provides you with the desired online food delivery experience in train with options ranging from Thalis, Non-veg options, Pizza, Burger, Chinese, Snacks, Combos, South Indian meals and Biryani, to local cuisines from all over India.

3. You can also get delivery of customised meals as well as reasonable prices for such large orders. • Place an online food order in train with just a few taps and have it delivered directly to your train seat with our slick app. • You can enter your PNR number and proceed to order for food delivery on our app.

4. Order food in train and get it delivered right at your seat from the best restaurants with our app, at the railway station of your choice. Isn't that amazing?

5. The perfect companion for your train journeys – Get fresh, delicious & hygienic food from popular brands & restaurants delivered directly to your seat!

6. Install the IRCTC eCatering 'Food on Track' app for delivery of food on train.

7. IRCTC eCatering Food on Track is the best food delivery in train app.

8. Get the best food options and pricing informed after discussion for breakfast, lunch, or dinner, for office teams, students, marriage groups, vacation trips or Jain food and Sattvic meals for religious trips and yatras.

9. Ordering food on train in bulk with the most incredible prices is also an option in the app to cater to large groups.

10. The app is designed to provide the most satisfying food delivery experience on trains.

11. We believe in serving fresh, hygienic and lip-smacking dishes from the best FSSAI- certified restaurants or hotels at over 300 stations in Indian railway trains.

IRCTC eCatering Food on Track Customer Insights

1. Only, it would be even better if payment system is slightly improved.Worst application, it is not at all practical.My train was rescheduled and delayed by 8 hrs yet they didn't update the time of train arrival for the stations.What is the point of ordering food for 7pm and receiving it at 3am? I could not reorder at another station as it doesn't come in the ordering timeframe since the arrival time is not updated on the app.Disgusting. Why I am unable to select the location or station where I want my food.

2. It is better to buy food from vendors who come in the train or in a food stall in the station in case you can't carry your own meal.Order was well on time , as i selected cash on delivery.

3. Again i placed order at Tirupathi station, At this time they marked the order as delivered without deliver the food.

4. I am being forced to receive food at the destination station when I am having so many other stations in between to deliver the food!!! Twist here is, the station which was forced by this app doesn't have any hotels to deliver food.

5. I ordered food from Katpadi station when i am travelling in bhubaneswar express, but food did not delivered and they did not return the money also.

6. Why don't you let the passenger decide the station he wants to get his desired food???Worst app .

7. But i didn't received my order and delivery person was not of any help.

8. If still wanting to test it out, order but always select Cash on Delivery as mode of payment.

9. Very worst application and Very worst by IRCTC.Please don't depend on this app for food during your journey.

10. 2nd meal purchase was good interms of quality,packaging and price however PROMO CODE was not accepted.

11. The order was accepted by the restaurant and supposed to deliver around 10:38 pm on salem jn.

Steps to Troubleshoot & Fix IRCTC eCatering Food on Track Issues

1. Fix IRCTC eCatering Food on Track Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IRCTC eCatering Food on Track: Restarting the app will resolve most errors.
  2. Update the IRCTC eCatering Food on Track App. Here is how:
    1. On Android goto PlayStore » Search for "IRCTC eCatering Food on Track" » Open IRCTC eCatering Food on Track » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IRCTC eCatering Food on Track » click "UPDATE".
  3. Clear IRCTC eCatering Food on Track app cache: Clearing cached data will force your app to retrieve the latest data directly from IRCTC eCatering Food on Track servers.
    1. On Android, goto Settings » Apps » Select "IRCTC eCatering Food on Track" » click Storage » click "Clear Cache".
  4. Check IRCTC eCatering Food on Track app permissions. If any of these permissions required to use your device's features are disenabled, IRCTC eCatering Food on Track might not work.
  5. Uninstall and reinstall IRCTC eCatering Food on Track. If nothing else has worked, completely uninstall IRCTC eCatering Food on Track then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IRCTC eCatering Food on Track not working


2. Fix IRCTC eCatering Food on Track Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IRCTC eCatering Food on Track be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IRCTC eCatering Food on Track not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IRCTC eCatering Food on Track may not be able to connect to the Internet when running in the background.

Reported Issues

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