Contact CellarTracker Customer Service

Why should I report an Issue with CellarTracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CellarTracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CellarTracker is the world's largest collection of wine reviews, tasting notes and personal stories from people who love wine — now available for Android! Find over 4. 3 million wines, read more than 11. 8 million tasting notes (community and professional) for great recommendations, and join a community of over 869,000 users to share your opinions.

2. CellarTracker allows you to track what you've been drinking — from your cellar, a restaurant, winery or anywhere — and add your own tasting notes, ratings and label images.

3. Certain functionality, such as managing your cellar or tracking consumption history, require a free CellarTracker account.

4. Fully integrated with professional reviews from Antonio Galloni, Stephen Tanzer, Allen Meadows, Jancis Robinson, Decanter and more (separate subscriptions may be required).

5. Search for a wine by taking a photo of the label, or quickly capture photos and notes of multiple wines for later reference.

6. Easily scan UPC barcodes on wines, as well as custom CellarTracker barcodes, to make cellar management a breeze.

7. Optional paid CellarTracker accounts provide access to additional functionality, including automatic valuation.

8. Use our online cellar management tool to track your collection, see its value, and much more.

9. Access your entire history of captured labels to remember what you've been drinking.

10. Users are currently managing 165 million bottles and counting!

11. This app requires internet connectivity to operate.

1. I'm giving 4 stars though as the app is missing the filter options (such as varietal, location, drink date, etc.) from website when searching wines in your own cellar and it's a bummer to have to sit at a computer to search for wine when the app should allow you to use the phone in your pocket.I started my own cellar nearly a year ago and CT was the app that was widely recommended to organise it.

2. This app is great; however, it is in dire need of a design update.Let me be clear, I LOVE CT! Easy to use, really thorough, powerful database of wine including pro reviews and suggested drinking windows, and easy to add and keep track wine.

3. I've used cellar tracker for years on both web and mobile, and it's been an invaluable way to track our wine.It does the job and has good flexibility but dear good the UI is an absolute mess.

4. If you're the kind of person who likes to track your wines chances are you're the kind of person who is able to figure out how to add wine via the simple form.

5. Looking forward to it, and thanks for the app!The app itself works well if your primary purpose is to log your wine inventory and keep track of that inventory.

6. Reminder to self: I need to make a donation because CT has really made it much easier to manage my wine!Very comprehensive management system - for personal use and used by the facility that stores my wine.

7. For bottles going in and out of our cellar almost daily I end up with half a country covered in bottles because I keep putting off actually using the app.Been using for about a decade.

8. I've been happy as with it's functionality, the barcode scanning is a pretty easy way to find wines.

9. CT is a great way to track wine that you've purchased and are storing/cellaring.

10. Without a major UI update, I don't see this app being many people's go-to for inventory tracking.The functionality is really great, even if the interface is quite clunky (hence not 5 stars).

11. Would be nice if new wines could be added from the app, but I see a major update is being worked on that might iron out a few quirks.

1. Fix CellarTracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CellarTracker: Restarting the app will resolve most errors.
2. Update the CellarTracker App. Here is how:
   1. On Android goto PlayStore » Search for "CellarTracker" » Open CellarTracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CellarTracker » click "UPDATE".
3. Clear CellarTracker app cache: Clearing cached data will force your app to retrieve the latest data directly from CellarTracker servers.
   1. On Android, goto Settings » Apps » Select "CellarTracker" » click Storage » click "Clear Cache".
4. Check CellarTracker app permissions. If any of these permissions required to use your device's features are disenabled, CellarTracker might not work.
5. Uninstall and reinstall CellarTracker. If nothing else has worked, completely uninstall CellarTracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CellarTracker not working

2. Fix CellarTracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CellarTracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CellarTracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CellarTracker may not be able to connect to the Internet when running in the background.