Contact MigApp Customer Service

Why should I report an Issue with MigApp: Trusted travel support?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of International Organization for Migration to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It helps you to compare the best rates available from money transfer services when you need to send money home; book a medical appointment before you leave; access secure online storage for document safety; get up-to-date news about where you are or from around the world; and get help in an emergency.

2. This practical toolkit will support you on arrival through customs, help you send money home, see a doctor and store important documents.

3. It answers questions like, ‘How do I send money home? ’ ‘Where can I store my passport details and other documents safely? ’ and ‘How can I overcome language barriers with my new doctor?

4. MigApp is a simple, free smartphone tool to help with visa requirements, document safety, money transfer and more.

5. MigApp provides trusted, practical travel tools to empower everyone on the move to a new country, including migrants, expatriates and travellers.

6. If you’re away from your home country, it can be hard to find safe, reliable information and travel support.

7. MigApp makes it easy to find accurate information and practical support pre-travel, during your journey and on arrival.

8. Compare money transfer services and find the best exchange rates available.

9. This practical support will empower you to get the help you need.

10. MigApp’s travel tools will empower you to take charge of your own journey, and ensure you are not dependent on anyone you don’t know or trust.

11. Learn about IOM’s services to help migrants who need to return to their home country safely.

1. Fix MigApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MigApp: Restarting the app will resolve most errors.
2. Update the MigApp App. Here is how:
   1. On Android goto PlayStore » Search for "MigApp" » Open MigApp: Trusted travel support » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MigApp » click "UPDATE".
3. Clear MigApp: Trusted travel support app cache: Clearing cached data will force your app to retrieve the latest data directly from MigApp servers.
   1. On Android, goto Settings » Apps » Select "MigApp: Trusted travel support" » click Storage » click "Clear Cache".
4. Check MigApp app permissions. If any of these permissions required to use your device's features are disenabled, MigApp might not work.
5. Uninstall and reinstall MigApp. If nothing else has worked, completely uninstall MigApp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MigApp not working

2. Fix MigApp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MigApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MigApp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MigApp may not be able to connect to the Internet when running in the background.