Contact AXA More Customer Service

Why should I report an Issue with AXA More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AXA Services Indonesia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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2. easy .

1. Fix AXA More Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AXA More: Restarting the app will resolve most errors.
2. Update the AXA More App. Here is how:
   1. On Android goto PlayStore » Search for "AXA More" » Open AXA More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AXA More » click "UPDATE".
3. Clear AXA More app cache: Clearing cached data will force your app to retrieve the latest data directly from AXA More servers.
   1. On Android, goto Settings » Apps » Select "AXA More" » click Storage » click "Clear Cache".
4. Check AXA More app permissions. If any of these permissions required to use your device's features are disenabled, AXA More might not work.
5. Uninstall and reinstall AXA More. If nothing else has worked, completely uninstall AXA More then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AXA More not working

2. Fix AXA More Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AXA More be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AXA More not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AXA More may not be able to connect to the Internet when running in the background.