Published by Shivaholic Mobile

Report an issue with Instant Chat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Instant Chat for WA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shivaholic Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Instant Chat for WA image 1 contact Instant Chat for WA image 2

Instant Chat Customer Insights

1. A great app with terrible ads, i wish there was a paid version like a pro feature, just because of that i uninstalled but this one has the potential to be a five stars, just please do something with those adsGuys what a waste of data,this app is so awful,like I mean when I enter it says app not installed,and even though it doesn't show full screen,so guys I'm giving you an advise don't even try to download ituseless app, fake scammer! it leads to the same whatsapp! it's not even a plain shortcut then how come it consumes over 4megabits? it's a harmful, no one should install itTerrible ads, fullscreen video ads.. didn't even use the app for 10 seconds before an ad.fake, it tells no whatsapp installed, but it is installed!!!!!!!!!!!! get a live!!!!!!!!!Stop the advertisements it's irritates some timeThis is good to communicate.

2. nothing works..it just open your original whatsappPlease.you guys should remove the ads so annoyingTerrible site.

3. Easy to accesfake app.. tried it.

4. Must delete .

Steps to Troubleshoot & Fix Instant Chat Issues

1. Fix Instant Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Instant Chat: Restarting the app will resolve most errors.
  2. Update the Instant Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Instant Chat" » Open Instant Chat for WA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instant Chat » click "UPDATE".
  3. Clear Instant Chat for WA app cache: Clearing cached data will force your app to retrieve the latest data directly from Instant Chat servers.
    1. On Android, goto Settings » Apps » Select "Instant Chat for WA" » click Storage » click "Clear Cache".
  4. Check Instant Chat app permissions. If any of these permissions required to use your device's features are disenabled, Instant Chat might not work.
  5. Uninstall and reinstall Instant Chat. If nothing else has worked, completely uninstall Instant Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Instant Chat not working


2. Fix Instant Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Instant Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Instant Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Instant Chat may not be able to connect to the Internet when running in the background.

Reported Issues

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