Contact InspectARide Customer Service

Why should I report an Issue with InspectARide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Solid Square, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't create the pdf to send, it's over 10 day's and it hasn't been solved.. I have been emailing and speaking with AdamA lot less functions than other apps I've used but the single most important addition I would make is the ability to email reports directly out of the app.Customizable and user friendly.

2. Also, if the online dash board allowed modifying the inspections via the desk top, it would save even more time and allow customizing of the inspection as you are finishing up paperwork and the inspection.

3. Seems nothing works .The app freezes during inspections and I'll have to open and close it to get it running again, there's times that I'll have to do it 10 times during an inspection.

4. One more thing, Adam from InspectARide has been extremely helpful quick to respond with customer support! Very big thanks.

5. It could use some color configuration for the check boxes, green, yellow and red, which is pretty much universal all over the world.

6. I will continue to use it as long as the color scheming of the check boxes gets updated.

7. Things need to get fixed, some of the items are, missing scratches and dents on rear bumper, just one of many things.

8. My shop managers and service writers love the look of the inspections once it is complete.

9. Delivers high quality professional reports.Excellent inspection app.

10. Saves tonnes of time!This app works great once you set it up.

11. Pictures don't always work, have to shut down app and restart, to get pictures to upload.

1. Fix InspectARide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart InspectARide: Restarting the app will resolve most errors.
2. Update the InspectARide App. Here is how:
   1. On Android goto PlayStore » Search for "InspectARide" » Open InspectARide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InspectARide » click "UPDATE".
3. Clear InspectARide app cache: Clearing cached data will force your app to retrieve the latest data directly from InspectARide servers.
   1. On Android, goto Settings » Apps » Select "InspectARide" » click Storage » click "Clear Cache".
4. Check InspectARide app permissions. If any of these permissions required to use your device's features are disenabled, InspectARide might not work.
5. Uninstall and reinstall InspectARide. If nothing else has worked, completely uninstall InspectARide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing InspectARide not working

2. Fix InspectARide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make InspectARide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to InspectARide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, InspectARide may not be able to connect to the Internet when running in the background.