Published by Innovative Language Learning USA, LLC on Nov 9, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Innovative Language Learning USA, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Innovative Language Learning Customer Insights

1. This is the Best!I love this app/website because many of my other attempts to learn language with other language learning programs has been very difficult, but Innovative Language has made it so much simpler.

2. There are podcasts, audio files, video files, interactive videos, word bank, vocabulary words broken down into syllables with a narrator, & ability to work one-on-one with an instructor are just a few of many perks to list.

3. I noticed for the example sentences in the vocabulary section there isn't a feature to slow down the example sentences that use vocabulary words, and I'd like to see that changed someday.💕I am Thoroughly enjoying this program, It's a very complicated program, however, and I'm having a hard time finding things.

4. Two thumbs up!This is by far the most comprehensive and detailed language learning course, Ever!Innovative Language Learning is the only course that captivates my attention.

5. I'm not sure how all the "insertlanguage"pods work, but I hope to make this a staple in all my language learning.

6. Also, hearing the language spoken by natives is really helpful.Best Spanish language learning app I've tried.

7. Having to listen to the opening drum beat with each lesson gets a bit boring, but other than that the lessons are very professional, very enjoyable and very thorough.Edit: 3.5.23 Customer service is great.

8. Much more like the experience of language school, with a conventional format, lots of explanation of grammar and different phrasings in different locations, lots cultural info, etc.

9. I used duolingo for a while, but in just the first three lessons of this app, I learned more about the use of informal and formal language.

10. I love how they have podcasts with 2-3 different voices, exemplifying the language of my choice.

11. Other than that, amazing!Just started using the app last week, but the "Rate App" pop up window came on from day one, and pops up every single time you open the app.

Steps to Troubleshoot & Fix Innovative Language Learning Issues

1. Fix Innovative Language Learning Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Innovative Language Learning: Restarting the app will resolve most errors.
  2. Update the Innovative Language Learning App. Here is how:
    1. On Android goto PlayStore » Search for "Innovative Language Learning" » Open Innovative Language Learning » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Innovative Language Learning » click "UPDATE".
  3. Clear Innovative Language Learning app cache: Clearing cached data will force your app to retrieve the latest data directly from Innovative Language Learning servers.
    1. On Android, goto Settings » Apps » Select "Innovative Language Learning" » click Storage » click "Clear Cache".
  4. Check Innovative Language Learning app permissions. If any of these permissions required to use your device's features are disenabled, Innovative Language Learning might not work.
  5. Uninstall and reinstall Innovative Language Learning. If nothing else has worked, completely uninstall Innovative Language Learning then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Innovative Language Learning not working


2. Fix Innovative Language Learning Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Innovative Language Learning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Innovative Language Learning not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Innovative Language Learning may not be able to connect to the Internet when running in the background.

Reported Issues