Published by Innovative Control Systems, Inc. on Jul 29, 2024

Report an issue with WashConnect.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WashConnect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Innovative Control Systems, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WashConnect image 1 contact WashConnect image 2

WashConnect Customer Insights

1. 9 years ago absolutely fantastic service !!! Now you call ,tell tech can't run cars autosentry down , they put u on a " critical" list , and if you don't call , continuously- ics " might "call you back oh 3 , 4 ,5 hours later ,with level 1 tech that you know more about system than he or she does .Then wait for next level tech to call , not solve problem and finally kick it up to lev3 .

2. it keeps giving a replication error.Always problems with the app, upgrades fail and don't work, should have stuck to the very first original app that worked fine.Missing all Gift Shop sales detail.

3. App works alot like ics service, poorly always needs updates.micrologic help!The app use to work great.

4. Come on ICS, get it together and update this problem.constantly having to call and have them look at our system.

5. Does nothing but freeze up and show error votes all the timeHorrible just like ics service .

6. Suddenly we have to call in almost daily, due to the app not reporting properly.

7. Previous version was much better.Employees are still clocked in even though we are closed.

8. the app doesnt update right.

9. Poor upgrade.

10. Horrible app.

Steps to Troubleshoot & Fix WashConnect Issues

1. Fix WashConnect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WashConnect: Restarting the app will resolve most errors.
  2. Update the WashConnect App. Here is how:
    1. On Android goto PlayStore » Search for "WashConnect" » Open WashConnect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WashConnect » click "UPDATE".
  3. Clear WashConnect app cache: Clearing cached data will force your app to retrieve the latest data directly from WashConnect servers.
    1. On Android, goto Settings » Apps » Select "WashConnect" » click Storage » click "Clear Cache".
  4. Check WashConnect app permissions. If any of these permissions required to use your device's features are disenabled, WashConnect might not work.
  5. Uninstall and reinstall WashConnect. If nothing else has worked, completely uninstall WashConnect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WashConnect not working


2. Fix WashConnect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WashConnect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WashConnect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WashConnect may not be able to connect to the Internet when running in the background.

Reported Issues