Published by Infosys IT Mobile Apps on Aug 5, 2024

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Why should I report an Issue with Infosys Lex?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Infosys IT Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Infosys Lex

1. Embark on a learning path which is dynamic yet personal - specially curated based on your interest.

2. LeX on mobile allows you to learn on the go and view content online or download it to learn later while offline or on a flight.

3. Earn cool badges for completing learning milestones, quizzes, and assessments.

4. Developed for all roles, function and skill, lex is specifically tailored based on your interest.

5. LeX on mobile Collaborate and connect with your fellow learners through interesting Cohorts.

6. LeX on mobile Engage with educators and interact with experts at any given time. 1. 2.

7. any device for a seamless learning experience.

8. With the leX app never stop your learning!

9. OR With the leX app always keep learning!

Infosys Lex Customer Insights

1. Not only learning it also tests persons level of understanding the topic with inbetween quiz, assessments, certifications....etcWhat a pathetic app, made by a big IT Company but can't even get this fixed, I am facing application launching failed since 1-2 months even after this much time its not fixed neither any solution works, please fix this issue as Some people are missing on lot on coursesLatest version not working effectively.

2. if i am trying to open course from career card, it is taking me to play store and not in lex plus the course is also not selected in lex when I open lex from Play StoreFor beginners as well as experience employee, this portal is very useful for learning from basic to Advanced level.

3. Appreciate your efforts in putting the content very well and helping us.Pathetic App with plenty of bugs, first of all it won't have option to choose quality of video.

4. This app also have other activities like quizzes,games, puzzles to improve our learning and thinking capability.An app with lots of contents and knowledge which is mainly helpful for freshers which gives them an opportunity to explore various streams.

5. Also I would like to mention here that my broadband connection is absolutely good and fast enough to stream 1080p or even UHD videos on other streaming platforms smoothly.

6. Other than app issues, the learning content is very good.

7. Extremely happy with my experience with Lex❤️Contents are great but for the video contents the streaming is horrible.

8. If we download any course it wont play from downloads, its giving some error and videos wont play.

9. I'll read the material give the quiz and get good score but still that chapter will not be shown as Completed.

10. Lex is a great platform to learn and trainings available on this platform are also great based on the content.

11. If the content streaming is like this then the contents are of no use whether they are good or not.

Steps to Troubleshoot & Fix Infosys Lex Issues

1. Fix Infosys Lex Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infosys Lex: Restarting the app will resolve most errors.
  2. Update the Infosys Lex App. Here is how:
    1. On Android goto PlayStore » Search for "Infosys Lex" » Open Infosys Lex » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infosys Lex » click "UPDATE".
  3. Clear Infosys Lex app cache: Clearing cached data will force your app to retrieve the latest data directly from Infosys Lex servers.
    1. On Android, goto Settings » Apps » Select "Infosys Lex" » click Storage » click "Clear Cache".
  4. Check Infosys Lex app permissions. If any of these permissions required to use your device's features are disenabled, Infosys Lex might not work.
  5. Uninstall and reinstall Infosys Lex. If nothing else has worked, completely uninstall Infosys Lex then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infosys Lex not working


2. Fix Infosys Lex Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infosys Lex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infosys Lex not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infosys Lex may not be able to connect to the Internet when running in the background.

Reported Issues

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