Contact My Nursing Mastery Customer Service

Why should I report an Issue with My Nursing Mastery: Student, NCLEX & Nurse's Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Higher Learning Technologies Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One of the best customer service experiences I have ever had.I am searching a app to medical professionals and nursing lectures and I found this app to nice rating and nice reviews and as well as nice MB 😉 and I am read abt all basic things ... And all anatomy and physiology and MCQ Questions are very useful to medical and nursing exams.... So I recommended you to download this app... I am giving 4 stars.. 1 star is cut to take time to bufferring🙄After I upgraded it to Go Pro, I still cannot access to some of practice tests and mock tests etc.

2. I've updated and subscribed, and no change in the answer choices showing up, continues to only show the question.I used to love this app but im thinking in switching to a different one, it seems they keep raising the price of this app every single month, first it was 9.99 plus tax, last month went up by 19.99, and now is 29.99, this is ridiculous, I dont think the developers of this app care about students even when the country is going through hardship times because Covid19, I rather keep using My Best Grade website.

3. Trust me, I would really love to give you 5 stars, but this is my only problem and it's a big deal for me because this is my first time purchasing something from an app and it's part of my security as well.I had a billing issue and within a few hours I received a phone call from their customer service dept and they resolved my issue right away.

4. 2 days ago, I keep searching for a good app , and now I found one!Beside of fees that no one likes the app is really good at help alot! Thankyou for creating it and helping us! Thankyou!This material has really helped me tremendously.

5. I renew my subscription, but I am not able to have access to all the questions, this is the second time this is happening.

6. I need to understand how to access all the questions for crying out loud.None of the questions will show the answers to choose from.

7. I send email,but I can't understand their response.this is the 3 year of using this app,the first was perfect, the second, and this year is just horrible.

8. Is cheaper plus it has more questions.I explored the app and it really is great especially the helpful situational questions that can be encountered in real life.

9. I demanded a refund and never heard back from them.It has a lot of informations! I love it, I'm still a G-9 student but I'm planning to be a Doctor.

10. Before I become one, nursing is my first step.

11. There don't even have a phone number to contact technical support.

1. Fix My Nursing Mastery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Nursing Mastery: Restarting the app will resolve most errors.
2. Update the My Nursing Mastery App. Here is how:
   1. On Android goto PlayStore » Search for "My Nursing Mastery" » Open My Nursing Mastery: Student, NCLEX & Nurse's Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Nursing Mastery » click "UPDATE".
3. Clear My Nursing Mastery: Student, NCLEX & Nurse's Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from My Nursing Mastery servers.
   1. On Android, goto Settings » Apps » Select "My Nursing Mastery: Student, NCLEX & Nurse's Guide" » click Storage » click "Clear Cache".
4. Check My Nursing Mastery app permissions. If any of these permissions required to use your device's features are disenabled, My Nursing Mastery might not work.
5. Uninstall and reinstall My Nursing Mastery. If nothing else has worked, completely uninstall My Nursing Mastery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Nursing Mastery not working

2. Fix My Nursing Mastery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Nursing Mastery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Nursing Mastery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Nursing Mastery may not be able to connect to the Internet when running in the background.