Contact travelin Customer Service

Why should I report an Issue with travelin: Airport & Travel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PT Angkasa Pura II (Persero) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "cannot send code" error notification during registration process.Up and down app, previous version easy to connect with flight number and know the boarding announcment by app.

2. if any email id then i can send the screenshot.The worst app! Doesnt work at peak times when you need it most buggy at best the rest of times.good move from angkasapura II , but there more work to do, alot of bug, and flight info didnt even work.

3. Don't waste your time just to download this app!! I ordered damri to pulo gebang last nightRequired information not available such as boarding time and boarding announcement.

4. However, there are still bugs in the app, as it cannot be opened on my phone (shown error message "e.r.a.q: bla-bla").

5. Reply: dear developer - i did add my flight number in myflight.

6. This version more complicated, doesnt know exactly who is the target in this app.Worst application ever! Not informative.

7. Only static info of Gate number available.

8. A very useful app but cannot be used as registration always failed.This app is supposedly very usefull.

9. Even it's already paid, the barcode won't work on autogate.

10. But turns out the flight status is different than the real one.

11. It says last call tapi di lapangan delay ternyata.

1. Fix travelin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart travelin: Restarting the app will resolve most errors.
2. Update the travelin App. Here is how:
   1. On Android goto PlayStore » Search for "travelin" » Open travelin: Airport & Travel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for travelin » click "UPDATE".
3. Clear travelin: Airport & Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from travelin servers.
   1. On Android, goto Settings » Apps » Select "travelin: Airport & Travel" » click Storage » click "Clear Cache".
4. Check travelin app permissions. If any of these permissions required to use your device's features are disenabled, travelin might not work.
5. Uninstall and reinstall travelin. If nothing else has worked, completely uninstall travelin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing travelin not working

2. Fix travelin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make travelin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to travelin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, travelin may not be able to connect to the Internet when running in the background.