Published by Influenster on Nov 12, 2024

Report an issue with Influenster.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Influenster?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Influenster to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Influenster

1. Influenster partners with top brands to send you their latest products, and we only ask that you share your experience in return.

2. Most of the free products we send are full size (not samples! ) because we’re cool like that. 2.

3. We won’t ask for payment details, all the products we send are free. Almost everything.

4. Skincare, latest tech, toys, premium drinks, pet products,… You name it! Get excited!

5. It’s a great community where you can get REAL member reviews about thousands of products.

6. Start getting free products in one of our VoxBoxes!

7. Receiving free products is about to become your favorite thing.

8. Answer a few questions about your tastes (that way, we’ll only send you stuff you’ll love. 3.

9. Complete your tasks by the due date and continue getting more freebies!

10. Usually, it’s a simple review or a post on social media.

11. After opening your parcel, check your tasks.

Influenster Customer Insights

1. So, I still need help from Influenster to do my intended Job for them.Horrible Lagging, cannot type, my on-screen keyboard freezes, and the app constantly closes after the newest update.

2. I was able to sign in online, but you cannot complete campaigns there, so it is useless.I love the influenster program.

3. Most often I am unable to access my camera roll past about 20 pictures to upload something, or it simply won't let me write the review it eats the words or freezes up the cursor.

4. Why did you all have to change to this purple version? I loved the 1st time ever using it so easy to use, and if there's nothing broken, why fix it? I hate this app so much.

5. It's a total waste of time it only let me go all the way up to between 7 to 8 tiers then all of a sudden doesn't give me anymore points after completing multiple tasks.

6. It's great!! However, recently, the app itself is glitchy and it's freezing, & stopping its not letting me complete reviews on my Voxboxes, products, ect.

7. This app has so many amazing features with excellent content! I use this app all day every day! It's my #1 favorite app! It's very easy navigating through the many informative pages! All of the graphics are eye catching, bright and colorful making them easy on the eyes.

8. Trust me it's not worth your dataI have reported to them numerous times that their app darkens the natural settings on the camera to such a degree that a person's face is not clearly visible.

9. Having a tech person work with me might fix the issue but they won't.The app is so glitchy and I hate that they now force you to do all your campaigns on the app rather than the website.

10. I've made multiple attempts to contact customer service and all they do is tell me that they got my message and will work on the problem.

11. I always try to keep my Influenster app updated, to it's latest version, so that I can ensure to have the best experience possible.

Steps to Troubleshoot & Fix Influenster Issues

1. Fix Influenster Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Influenster: Restarting the app will resolve most errors.
  2. Update the Influenster App. Here is how:
    1. On Android goto PlayStore » Search for "Influenster" » Open Influenster » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Influenster » click "UPDATE".
  3. Clear Influenster app cache: Clearing cached data will force your app to retrieve the latest data directly from Influenster servers.
    1. On Android, goto Settings » Apps » Select "Influenster" » click Storage » click "Clear Cache".
  4. Check Influenster app permissions. If any of these permissions required to use your device's features are disenabled, Influenster might not work.
  5. Uninstall and reinstall Influenster. If nothing else has worked, completely uninstall Influenster then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Influenster not working


2. Fix Influenster Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Influenster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Influenster not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Influenster may not be able to connect to the Internet when running in the background.

Reported Issues