Contact AnyTrans Customer Service

Why should I report an Issue with AnyTrans: Send Files Anywhere?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iMobie Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. AnyTrans made an excellent app for transferring content from one phone to the next and in less time than it took to download the apps to both phones I was able to transfer phone contacts.

2. It's the best app availableFAKE: Before downloading, please be aware that AnyTrans "CANNOT transfer files from computer to phone via wifi".

3. I was able to transfer all of my files and photos that I needed from my SD card effortlessly to my iPhone 6s which is still a very fast and powerful device to this day.

4. Just use a free Dropbox or other file transfer it will be much faster and far less frustrating.this app works well for moving to my iphone, the move to IOS app seems to be broken on android 9.

5. I appreciate it sooooo much!Couldn’t find an app that would reliably transfer my files, video, and photos.

6. No complaints.I have tried to transfer my contact from an old phone to the new iPhone.

7. So, thank you engineers for making a simple, high-quality app that gets the job done!It requires Internet to transfer between phone and pc.

8. Developers, make Wifi-Direct transfer available between phone and pc since it is the fastest wireless transfer protocol.

9. There is also a free media download feature, which helps me solve the problem of not being able to download my loved music and video online.

10. With over 6000 photos, over 100 videos and many apps transferred, it took approximately one half of an hour total.Works about 7% of the time.

11. I purchased a phone I independently and have transferred my old iPhone content to the new one.

1. Fix AnyTrans Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AnyTrans: Restarting the app will resolve most errors.
2. Update the AnyTrans App. Here is how:
   1. On Android goto PlayStore » Search for "AnyTrans" » Open AnyTrans: Send Files Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnyTrans » click "UPDATE".
3. Clear AnyTrans: Send Files Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from AnyTrans servers.
   1. On Android, goto Settings » Apps » Select "AnyTrans: Send Files Anywhere" » click Storage » click "Clear Cache".
4. Check AnyTrans app permissions. If any of these permissions required to use your device's features are disenabled, AnyTrans might not work.
5. Uninstall and reinstall AnyTrans. If nothing else has worked, completely uninstall AnyTrans then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AnyTrans not working

2. Fix AnyTrans Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AnyTrans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AnyTrans not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AnyTrans may not be able to connect to the Internet when running in the background.