Published by SAFE CREDIT UNION on Aug 25, 2023

Report an issue with SAFE Credit Union.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with SAFE Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SAFE CREDIT UNION to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SAFE Credit Union

1. Check your account balances, view your transaction history, pay bills, view and activate your cash-back offers, and find your nearest branch or ATM.

2. Find the closest SAFE branch or ATM or locate fee-free CO-OP ATMs and Shared Branch locations.

3. With the SAFE Mobile Banking App, log in to your account securely from your Android™.

4. Our search map provides addresses, phone numbers and map info.

5. With just a few clicks from your camera, you can deposit a check from wherever you may be.

6. Download our free Android and Wear OS app today and start changing the way you bank!

SAFE Credit Union Customer Insights

1. I would like to make automatic payments from the savings account.After the system upgrade last year, the app was frustratingly slow, but SAFE responded to every issue with the usual genuine courtesy and concern.

2. App recognized the the credit card and prolly that no other information was required, then during submission it required I enter the mailing address and phone number.

3. I love my Credit Union!Since the system upgrade from 4/8-12, pending credit card transactions do not display.

4. Please fix it, I'd much rather be able to use the app than have to struggle with the website (which is actually miles easier I just don't like using it if I don't have to) or drive 40 minutes to the local SAFE.You have truly amazing call and local workers, I cannot speak highly enough of them!! :) but I know this because your app is terrible.

5. All my other apps work fine on the new phone, only the SAFE app failed.Just doesn't work for me.

6. Not impressed with the poor quality and lack of maintenance :(This app worked great on my old Samsung Galaxy, but doesn't work at all on my new Google Pixel 7 Pro.

7. Not all posted transactions display either.App is working only half the time!! Seriously you are our bank information if we can't go to an "open" location.

8. The problem now is setting up payments, the date that I want the payment to go out does not coincide with the actual date they take the payment out of the checking account.

9. The app is slow, doesn't always show all your info and transactions, has a lot of issues even trying to log in, app is down so frequently it's annoying.

10. Im sorry! It won't allow anything but phone calls, and it was impossible to recieve calls from you while on the phone with your helpline (Hold did not work).

11. However, APP is always logging me out which then leads to locking me out of my account and then having to reset my password each time.

Steps to Troubleshoot & Fix SAFE Credit Union Issues

1. Fix SAFE Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart SAFE Credit Union: Restarting the app will resolve most errors.
  2. Update the SAFE Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "SAFE Credit Union" » Open SAFE Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAFE Credit Union » click "UPDATE".
  3. Clear SAFE Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from SAFE Credit Union servers.
    1. On Android, goto Settings » Apps » Select "SAFE Credit Union" » click Storage » click "Clear Cache".
  4. Check SAFE Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, SAFE Credit Union might not work.
  5. Uninstall and reinstall SAFE Credit Union. If nothing else has worked, completely uninstall SAFE Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAFE Credit Union not working

2. Fix SAFE Credit Union Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make SAFE Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAFE Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAFE Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues