Contact HungryPanda Customer Service

Why should I report an Issue with HungryPanda: Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HungryPanda to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Top fresh food app worldwide for overseas Chinese, with fast delivery of not just fresh fruits & vegetables, meat, poultry, eggs, milk, rice, flour & oil, but also HOT trending snacks like Liziqi Snail Noodles, Meixin Mooncakes, Liulihai Spicy Shrimp Tails, Wang Xiaohao Braised Pig Feet, Wang Baofeng Cereals & Self-Heating Instant Noodles.

2. Milk Tea, Roast Duck, Hot Pots(Malatang), Dumplings, Dandan noodles, traditional street food, Boiled Fish, Sichuanese, Cantonese, Northeast Chinese cuisine, Home Cooking, Fried Chicken, BBQ, Desserts, Cakes, Japanese, Korean, Southeast Asian, etc.

3. The widest range of authentic Asian food, delivered right to your door by HungryPanda, the first choice worldwide for Asian cooking enthusiasts.

4. Delivery, takeaway, dine-in discounts, fresh & rare ingredients from Asian supermarkets & more help you enjoy the best local Eastern cuisine, wherever you may live.

5. Here we have thousands of local Asian restaurants across Australia and New Zealand with the widest range of Asian food, especially Chinese cuisines to choose from.

6. Enjoying a satisfying meal has never been so easy and quick! 【New users】 can get up to $8 off on first order, super-discount coupons for delivery fee to enjoy daily free delivery service and up to 30%OFF for pick-up order!

7. HungryPanda-The most popular Asian food delivery online service!

8. With more than 50,000 restaurants across 10 countries and 90+ cities, HungryPanda is the biggest global platform for overseas Chinese & Asian foodies.

9. Wanna enjoy tasty food and great service at the best price?

10. Craving for the most authentic Asian cuisines?

11. Editor’s choice and real customer reviews help you get the perfect meals! Do not struggle anymore!

1. Zero cost for making mistakes, nice! If you want to get your food delivery from this app, then be prepared for waiting for at least one hour, up to 3 hours.Good layout, easy to navigate, wide selection of options.

2. Even worse instead of cancelling the order processing refund autimatically I have to wait hours to find it out and contact customer service to ask for a refund.

3. The food took total of 1.5hr to arrive for time of order.Hard to use, scammer restaurant everywhere.

4. In the end they refuse to refund for how the frozen food might go wrong due to it not deliver on the exact date.

5. I use their own grocery delivery to buy some frozen food, stated the right address.

6. Customer support service is definitively THE WORST among all delivery apps.

7. I've been using HP for 2 years and it became my only food delivery app because it was good.

8. I had no idea what shop number or what level it is in the complex.Never use this service! STAY AWAY!!!! Poor customer service.

9. They are unable to find the address despite giving them the full correct address, no calls from the delivery company.

10. Basically ask u to suck it up because u made a bad choice for buying from them.You can't get refund for your order even when the shop got it wrong, and you have a proof.

11. The email communication doesn't include tracking nor does it give you any estimate time of delivery.

1. Fix HungryPanda Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HungryPanda: Restarting the app will resolve most errors.
2. Update the HungryPanda App. Here is how:
   1. On Android goto PlayStore » Search for "HungryPanda" » Open HungryPanda: Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HungryPanda » click "UPDATE".
3. Clear HungryPanda: Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from HungryPanda servers.
   1. On Android, goto Settings » Apps » Select "HungryPanda: Food Delivery" » click Storage » click "Clear Cache".
4. Check HungryPanda app permissions. If any of these permissions required to use your device's features are disenabled, HungryPanda might not work.
5. Uninstall and reinstall HungryPanda. If nothing else has worked, completely uninstall HungryPanda then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HungryPanda not working

2. Fix HungryPanda Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HungryPanda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HungryPanda not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HungryPanda may not be able to connect to the Internet when running in the background.