Published by Reach plc on Mar 11, 2024

Report an issue with Hull Live.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hull Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Reach plc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hull Live

1. Stay connected with the heart of the region and never miss a beat on what's happening in Hull and beyond.

2. Get the latest breaking news, in-depth articles, and exclusive reports right at your fingertips.

3. From breaking news stories to traffic updates, we'll keep you informed and connected.

4. Be the first to know about important news, updates, and events with our real-time push notifications.

5. Get real-time updates, match highlights, expert analysis, and interviews from Hull City, Hull FC and Hull KR.

6. Welcome to Hull Live, your go-to app for all things Hull and the Humber region!

7. Never miss out on a top story with access to unlimited articles and exclusive content.

8. Join the conversation and become a part of the Hull Live community.

9. Save articles to read later, even when you're offline, so you can enjoy your news on the go, anytime.

10. Immerse yourself in a world of local news, entertainment, events, and more.

11. Never miss a moment of the action with our extensive coverage of Hull’s sports scene.

Hull Live Customer Insights

1. There was no date so Readers thought it was an event that occurred yesterday but then obviously old photos gave a clue?! What was the point of that idiocy?"Hold on... We're just fetching you the latest articles" seems to be the only news at the moment, and...Any chance your reporters might be taught the fundamentals of the English language? The quality of writing leaves a lot to be desired.Old news and what news you get is not worth reading also can't read comments people write, takes forever to load up keeps buffering, absolute utter garbage this app, 80% of it doesn't load plus can't load message's what people have posted, not worth downloadingUpdated to latest version same outcome everyday spools for hours , extremely frustrating.. and when it does work news content is often not related to Hull and the East riding , not fit for purpose.Easy to use.

2. Hull live can often be the butt of jokes when people are discussing local issues in real life.It has just gone on and on about fetching the latest and prior to that it started with a recommendation to up date.

3. It is irritating which does not encourage customers to respond to your updates 1st time.Hard to find latest news.

4. Now it is more about TV personalities and gossip rather than actual up to date news about Hull and surrounding villages.

5. This used to have many articles of different news which was easy to navigate and get lots of news all around hull.

6. Very disappointing as a news app.Great app for keeping up to date with local news.

7. Too many articles covering the same item many of which have copy and paste of original news.

8. Used to have easy updates now constantly getting old news.

9. Love the news but can do without the drama of a headline which is over the top click bait stuff.

10. More positive news stories would be welcomed.

11. Will see how that works.This app is a total joke! I have just read a report of a lorry rolling into the river Hull because a bridge was open for repairs.

Steps to Troubleshoot & Fix Hull Live Issues

1. Fix Hull Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hull Live: Restarting the app will resolve most errors.
  2. Update the Hull Live App. Here is how:
    1. On Android goto PlayStore » Search for "Hull Live" » Open Hull Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hull Live » click "UPDATE".
  3. Clear Hull Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Hull Live servers.
    1. On Android, goto Settings » Apps » Select "Hull Live" » click Storage » click "Clear Cache".
  4. Check Hull Live app permissions. If any of these permissions required to use your device's features are disenabled, Hull Live might not work.
  5. Uninstall and reinstall Hull Live. If nothing else has worked, completely uninstall Hull Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hull Live not working


2. Fix Hull Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hull Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hull Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hull Live may not be able to connect to the Internet when running in the background.

Reported Issues