Published by Reach plc on Apr 8, 2024

Report an issue with Belfast Live.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Belfast Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Reach plc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Belfast Live

1. Be the first to know about important news, updates, and events with our real-time push notifications.

2. Get the latest breaking news, in-depth articles, and exclusive reports right at your fingertips.

3. From breaking news stories to traffic updates, we'll keep you informed and connected.

4. Stay connected with the heart of the region and never miss a beat on what's happening in Belfast and beyond.

5. Never miss out on a top story with access to unlimited articles and exclusive content.

6. Save articles to read later, even when you're offline, so you can enjoy your news on the go, anytime.

7. Never miss a moment of the action with our extensive coverage of Belfast’s sports scene.

8. Immerse yourself in a world of local news, entertainment, events, and more.

9. Discover a vibrant array of events, concerts, exhibitions, and festivals happening around town.

10. Plan your weekends with ease and stay up to date with Belfast’s lively cultural scene.

11. Share articles with friends, leave comments, and participate in polls to voice your opinions.

Belfast Live Customer Insights

1. Will suit some, but it's not for me.Very poor, not fit for purpose, click on a topic and a totally unrelated page appears, if at all after lengthy time trying to load pages.Rubbish app, as soon as you open it, it keeps refreshing as you're scrolling and when you do open an article it's the wrong one!Since the last update I can no longer open push notifications.

2. When I open the app it will not update news, I have to flick through top stories and news before I can get the latest news.Since the last update it is unusable.

3. When I see a news update and click on it, it just takes me to a blank page.

4. It's slow to respond and when you enter a news article quite often you end up in a different article.The app takes too long to load and seems very slow - my mobile is new so nothing to de with it.

5. Please roll back the changes as they've rendered the app next to uselessSince the last update when I click on a notification it will not open.

6. Clicking on notifications from my home screen takes me to a black page that will not update to the story.

7. It's really frustrating seeing snippets of news but can't read the full thing.Constantly unreliable.

8. Other than this I enjoy getting the news.The app is average, and the content can be very biased at times.

9. Opening the app is no better as it doesn't update the home page.

10. My only problem is it won't load at times and i have to delete the app and reload again which is quite annoying.I used to really love using this app but lately it is horrendous to use.

11. If I try to go to the home page all I get is a spinning circle and the last articles I'd seen.

Steps to Troubleshoot & Fix Belfast Live Issues

1. Fix Belfast Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Belfast Live: Restarting the app will resolve most errors.
  2. Update the Belfast Live App. Here is how:
    1. On Android goto PlayStore » Search for "Belfast Live" » Open Belfast Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Belfast Live » click "UPDATE".
  3. Clear Belfast Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Belfast Live servers.
    1. On Android, goto Settings » Apps » Select "Belfast Live" » click Storage » click "Clear Cache".
  4. Check Belfast Live app permissions. If any of these permissions required to use your device's features are disenabled, Belfast Live might not work.
  5. Uninstall and reinstall Belfast Live. If nothing else has worked, completely uninstall Belfast Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Belfast Live not working


2. Fix Belfast Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Belfast Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Belfast Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Belfast Live may not be able to connect to the Internet when running in the background.

Reported Issues