Published by Reach plc on Oct 17, 2024

contact Liverpool Echo Chat with our AI-based Liverpool Echo Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Liverpool Echo?



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Why chat with our AI Liverpool Echo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Liverpool Echo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. ZERO stars.Hi the app and website Is good but when I go to newsletter sign up on the website it keeps saying currently not available but works on the app so i carnt sign up for any newsletters hopefully it will be working again soon thanks LeeConstantly jumps about, click on a storey, it jumps to another random article.

2. I've tried deleting and reinstalling with no difference! My WiFi is excellent, my network coverage is good and my phone is new with a fast processor and still these issues persist! Petty really, good reader content, but poor app!I originally gave this app 5 stars.. but recently its not working.. so 1 star.. get it sorted guys.

3. 😢The latest update has not cured a major problem with the New Articles Available feature that keeps appearing despite having been Clicked.

4. The screen also randomly refreshes while reading news items and will go back to the stories that were visible before New Articles Available has been clicked.

5. Used to work fine before last few updates now it's pointless.Great news , but the adverts , are spoiling the storiesWithout question, by far and away, this is the most glitchy app on my phone.

6. I'm fine with ads, I understand why they're there, but personally I'll refuse to do business with a company that uses them god awful pop ups that have a hidden close prompt so you end up being linked away to their website.

7. Would recommendCan read it at my leisure.. Only thing annoyes me is Always asking to accept options when I have already declinedGlitches all the time.

8. Could do with a slightly less intrusive Ad structure which is why I'm giving it 4 stars, can't seem to navigate anywhere without pop up ads ruining the experience.

9. Not really sure why I'm writing this as it will very likely be ignored by the developers.Keeps me informed about LFC.

10. You click on a story and it takes you to a completely different one.

11. Click on notifications and they don't open.

Steps to Troubleshoot & Fix Liverpool Echo Issues

1. Fix Liverpool Echo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Liverpool Echo: Restarting the app will resolve most errors.
  2. Update the Liverpool Echo App. Here is how:
    1. On Android goto PlayStore » Search for "Liverpool Echo" » Open Liverpool Echo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Liverpool Echo » click "UPDATE".
  3. Clear Liverpool Echo app cache: Clearing cached data will force your app to retrieve the latest data directly from Liverpool Echo servers.
    1. On Android, goto Settings » Apps » Select "Liverpool Echo" » click Storage » click "Clear Cache".
  4. Check Liverpool Echo app permissions. If any of these permissions required to use your device's features are disenabled, Liverpool Echo might not work.
  5. Uninstall and reinstall Liverpool Echo. If nothing else has worked, completely uninstall Liverpool Echo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Liverpool Echo not working


2. Fix Liverpool Echo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Liverpool Echo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Liverpool Echo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Liverpool Echo may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Helen O'Brien

Miss Mary Obrien has sadly passed away so I need to cancel her Liverpool echo subscription. Her address is 51 saville rd, L13 4DJ Thankyou

— 3 years ago by Lynn McSporran

I would like to cancel a subscription to the Liverpool Echo with immediate effect. The address is 7 Forsythia Close, Walton, Liverpool L9 1HZ. Any problems please email me or call me on 07549662002. Kind regards, Lynn McSporran

— 3 years ago by Mrs C Williamson

Please cancel my Liverpool Echo delivery from Friday 1st April 2022. Please confirm that Echo has been cancelled via e-mail. Regards Mrs C Williamson

— 3 years ago by alan foy

please cancel my mums subscription for 14 , Windsor Road L31 7DS

— 3 years ago by Ceraso Gianluigi

Yes I would like Subscription Cancellation Request

— 3 years ago by Joan Hennigan

on holiday from the 4/10/2021 to 18/102021

— 3 years ago by Mashid Ahmadi

Could you please delete my account