Published by HTC Corporation

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Why should I report an Issue with HTC Clock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HTC Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HTC Clock

1. HTC, the HTC logo and other HTC product and service names referenced in the Application are the trademarks or registered trademarks of HTC Corporation in the United States and other countries.

2. HTC Clock's stopwatch is great for recording laps while working out, and the timer is handy for cooking or monitoring time in front of the TV.

3. Whether you're in Taipei, Taiwan or Marrakech, Morocco, HTC Clock lets you check the time in your current location, at home and in cities around the world.

4. Its customizable alarms, stopwatch and timer put the power of time management in your pocket, too.

5. Set as many alarms as you like, change the snooze duration, choose the sound that plays when alarms go off and even make alarms sound when your phone is on silent.

6. Any other company names, product names, service names and logos referenced in connection with the Application may be the trademarks of their respective owners.

HTC Clock Customer Insights

1. Very annoying.My husband said that he is very happy with his HTC clock but for some reason he doesn't have the stopwatch n timer on his clock app, what's there are only the alarm n world clock, what happened, he is wondering.

2. When I select the alarm sound, I get a response - unable to play this file.If you are doing anything on the phone when the alarm sounds there is no way to stop it.

3. Also, if the phone is locked, the alarm can't be cancelled easily.It was working fine until 1 day, it started the unpredictable behavior, in which the alarm went off without the sound on my U12+.

4. 👎Alarm on Android 8.0 stopped working and if it wasn't for my partner setting a back up alarm I would have been late for work at least 5 times in the last week.

5. This issue also happened sporadically on my HTC M8 so it's not a new problem.Your clock can't even handle daylight savings time.

6. Suggestion: an option to adjust the volume of each individual alarm would be wonderful.it's just not adding city.

7. I need to go into settings and disable the app in order to make the alarm stop sounding.

8. The worst built in phone clock app ever.The tick boxes are too small.

9. You have to go to settings, apps, clock, and force stop the app.

10. It changed my home clock time ahead instead of back.

11. what a waste!The alarm has stopped playing sounds.

Steps to Troubleshoot & Fix HTC Clock Issues

1. Fix HTC Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HTC Clock: Restarting the app will resolve most errors.
  2. Update the HTC Clock App. Here is how:
    1. On Android goto PlayStore » Search for "HTC Clock" » Open HTC Clock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HTC Clock » click "UPDATE".
  3. Clear HTC Clock app cache: Clearing cached data will force your app to retrieve the latest data directly from HTC Clock servers.
    1. On Android, goto Settings » Apps » Select "HTC Clock" » click Storage » click "Clear Cache".
  4. Check HTC Clock app permissions. If any of these permissions required to use your device's features are disenabled, HTC Clock might not work.
  5. Uninstall and reinstall HTC Clock. If nothing else has worked, completely uninstall HTC Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HTC Clock not working


2. Fix HTC Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HTC Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HTC Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HTC Clock may not be able to connect to the Internet when running in the background.

Reported Issues