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What users are saying
1. does not work with Bluetooth speakers.
2. Total garbage.
Steps to Troubleshoot & Fix HTC BoomSound Connect Issues
1. Fix HTC BoomSound Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart HTC BoomSound Connect: Restarting the app will resolve most errors.
Update the HTC BoomSound Connect App. Here is how:
On Android goto PlayStore » Search for "HTC BoomSound Connect" » Open HTC BoomSound Connect » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for HTC BoomSound Connect » click "UPDATE".
Clear HTC BoomSound Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from HTC BoomSound Connect servers.
Check HTC BoomSound Connect app permissions. If any of these permissions required to use your device's features are disenabled, HTC BoomSound Connect might not work.
Uninstall and reinstall HTC BoomSound Connect. If nothing else has worked, completely uninstall HTC BoomSound Connect then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing HTC BoomSound Connect not working
2. Fix HTC BoomSound Connect Server issues & Internet Connection
Check network connection: An unstable Internet will make HTC BoomSound Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to HTC BoomSound Connect not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, HTC BoomSound Connect may not be able to connect to the Internet when running in the background.
Reported Issues
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