Contact Holidu Customer Service

Why should I report an Issue with Holidu: Vacation Rentals?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Holidu GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find your dream accommodation in minutes - from cosy chalets, cabins and cottages to modern holiday apartments and luxurious beach villas.

2. We'll help you plan your dream trip, whether it's a romantic weekend getaway, a family holiday, a workation, a farm holiday or an active holiday.

3. Once you've booked your dream holiday rental, the Holidu app serves as your travel wallet.

4. With Holidu you can not only book holiday rentals, but also BnBs, pensions or hotels.

5. You also see free cancellation policies and verified guest reviews in advance, so your next holiday won't be left to chance.

6. Access the most important travel details at any time and enjoy your upcoming holiday.

7. With a simple and reliable booking process and our dedicated service team, we personally ensure that you start your holiday right.

8. Save time and find exactly the holiday home you are looking for with many intuitive filters to suit your needs.

9. They are also ideal for a quiet and slow-paced holiday with full flexibility and a high level of privacy.

10. COZY HOLIDAY RENTAL OR LUXURIOUS VILLA?

11. Discover our large selection of verified holiday homes.

1. Is it possible to include sorting?Great choice better selection than others very happy also good communication from all people involved in my bookingGreat app! Super easy to organise trips with friends, vote on the perfect vacation home and book it all in the same app! I also love the travel guides with tips and hidden spots to discover!would love to use the app rather than website but unfortunately it will not allow you to select the age of the children travelling.

2. hope that bug can be fixed soonThis app says that properties are from, for example £50 a night but when you actually look at available dates the prices are more like £250 a nightYou can easily and quickly find the perfect place you want to stay at a fair price.

3. I booked for a holiday which was confirmed and even contacted the company after an hour of booking to ask if it was confirmed as I was sent an email regarding a problem with my booking and was told by one of their staff to disregard the email as it was wrongly sent.

4. DO NOT DOWNLOAD THIS APP.The pool at the apartment we booked was closed for the duration of our stay, this was not included in the advert so holidu intitally were great and promptly offered to compensate for their mistake.

5. Then I went for my holiday, only to be THREATENED and RUDELY asked to leave the premises by the owner as it has been cancelled without even trying to listen to my side of story.

6. It's been over two weeks now without a reply from them and no compensation has been received.Nice and easy to use, but... I searched for what I am looking for and there are 900 results.

7. I cannot find the way to sort the proposals according to a price (higher/lower), closer/or not to the beach, etc.

8. Great app.Useless, doesn't show availability correctly.

9. Unfortunately after this initial offer they have ignored my emails.

10. Bad customer service.

11. you click on the age and it just resets itself.

1. Fix Holidu Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Holidu: Restarting the app will resolve most errors.
2. Update the Holidu App. Here is how:
   1. On Android goto PlayStore » Search for "Holidu" » Open Holidu: Vacation Rentals » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Holidu » click "UPDATE".
3. Clear Holidu: Vacation Rentals app cache: Clearing cached data will force your app to retrieve the latest data directly from Holidu servers.
   1. On Android, goto Settings » Apps » Select "Holidu: Vacation Rentals" » click Storage » click "Clear Cache".
4. Check Holidu app permissions. If any of these permissions required to use your device's features are disenabled, Holidu might not work.
5. Uninstall and reinstall Holidu. If nothing else has worked, completely uninstall Holidu then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Holidu not working

2. Fix Holidu Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Holidu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Holidu not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Holidu may not be able to connect to the Internet when running in the background.