Published by Higher Learning Technologies Inc on Dec 19, 2024

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Why should I report an Issue with Dental Mastery: INBDE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Higher Learning Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dental Mastery Customer Insights

1. Coming to the study content, I'd say that the syllabus covered here in itself is quite comprehensive, especially the explanations.till now seems good.. practicing hard to clear nbde attempting all questions 1 st time hope will be able to attempt again so that I can remember themThe support was outstanding.

2. We both cleared in the first attempt! This app extremely recommended for success.The start free trial for test practice is placed on the number of questions covered in each set, makes it very difficult to see question done.

3. I requested developers to include these features but do they care after getting the payments.excellent app for studyingI have gone through in search of a lot of sources for INBDE exam pattern questions.

4. Thank you mastery team!I took integrated and passed on the first try! The questions were pretty similar to the app and the functionality was great for answering questions on the go.

5. Consumer unfriendly and deceptive practices, refund please.Firstly, I forgot to cancel the subscription and the company was kind to look up my subscription and take the extra effort to refund my money.

6. My subscription was ending one month prior my exam and they extended it as par my request.

7. I also liked using it on the computer and having the option to see community questions there.

8. I encouraged my wife to attempt my wife and she was exam ready in 3 weeks.

9. Sometimes the app does have a glitch where it highlights multiple answers but it is easy to see which one is correct when reading the explaination.I was clueless about the INDBE when I got this app(suggested by Matt).

10. Ofcourse, the experience with the app itself is quite great, considering the features which help in revisions and also the multi-platform interface.

11. I was not able to cancel through the app or the Google Play subscriptions page (what FAQ instructed me to do).

Steps to Troubleshoot & Fix Dental Mastery Issues

1. Fix Dental Mastery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dental Mastery: Restarting the app will resolve most errors.
  2. Update the Dental Mastery App. Here is how:
    1. On Android goto PlayStore » Search for "Dental Mastery" » Open Dental Mastery: INBDE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dental Mastery » click "UPDATE".
  3. Clear Dental Mastery: INBDE app cache: Clearing cached data will force your app to retrieve the latest data directly from Dental Mastery servers.
    1. On Android, goto Settings » Apps » Select "Dental Mastery: INBDE" » click Storage » click "Clear Cache".
  4. Check Dental Mastery app permissions. If any of these permissions required to use your device's features are disenabled, Dental Mastery might not work.
  5. Uninstall and reinstall Dental Mastery. If nothing else has worked, completely uninstall Dental Mastery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dental Mastery not working


2. Fix Dental Mastery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dental Mastery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dental Mastery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dental Mastery may not be able to connect to the Internet when running in the background.

Reported Issues