Contact Dukani دكاني Customer Service

Why should I report an Issue with Dukani دكاني?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HJ Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some products are not available.. Plus, changing some features in your app such as adding bottons or something for delivery time would be more beneficial than just informing the client that you have reached the max of a certain day order (I had no idea that it would take time to deliver the groceries) ..Worst of the worst... You inform the person that you want to order the groceries but he just ignore it and there is error in the app.. Why the hell are you putting it in play store app if you aren't even interested of delivering and your app is useless without it being fixed.

2. Will revert after ma first delivery complete.Trying to make an order for the first time, but unfortunately delivery is full up next two days!! what a disappointment!The application is badly crashing.

3. Every time I apply any thing it from this app, it transfer it to the another day... why? I think u need to work on your appYour app file is too large to download, try to make a lite version.

4. Tried to remove and reinstall but now it doesn't install at all! Kindly updateIts important to let the customer choose the time.

5. FariedThey have a variety of products but it's very expensive, I'm talking about a wide price gap between them and other apps or real supermarket.I can not use my money in the wallet!.

6. My order was delivered on time.

7. I was apple to place my order from USA quick , easy and accurately.

8. Small suggestion make a WhatsApp business account for rapid communication with your customers.

9. I am waiting for an answer, the auto answers stopped to show either.

10. Many informed you that this app have an error but you don't seem to care.

11. Keep the good work .

1. Fix Dukani دكاني Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dukani دكاني: Restarting the app will resolve most errors.
2. Update the Dukani دكاني App. Here is how:
   1. On Android goto PlayStore » Search for "Dukani دكاني" » Open Dukani دكاني » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dukani دكاني » click "UPDATE".
3. Clear Dukani دكاني app cache: Clearing cached data will force your app to retrieve the latest data directly from Dukani دكاني servers.
   1. On Android, goto Settings » Apps » Select "Dukani دكاني" » click Storage » click "Clear Cache".
4. Check Dukani دكاني app permissions. If any of these permissions required to use your device's features are disenabled, Dukani دكاني might not work.
5. Uninstall and reinstall Dukani دكاني. If nothing else has worked, completely uninstall Dukani دكاني then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dukani دكاني not working

2. Fix Dukani دكاني Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dukani دكاني be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dukani دكاني not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dukani دكاني may not be able to connect to the Internet when running in the background.