Published by Hexa Network

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Why should I report an Issue with Hexa Network - Coin Mining App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hexa Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hexa Network Customer Insights

1. For now I give 4 stars, until you fix this issue and I will complete the remaining one laterIt's not working anymore, you can just start it, firstly after each 24 hrs but no more points will be gained I'm stuck around 28k close to 29k, secondly both spinner and scratch ticked are not working since more then a week and thirdly is it full of adds and immensely invasive... And also I'm not too trustful when it comes to open withdrawal program in may.App does have a lot of unnecessary adds that is not user friendly as to navigate.

2. I'll be back for five ⭐ if I'm able to withdraw..The app is no longer working... It worked for a couple of days but then about a week ago, whenever I try opening the app, there appears a note: "Keep patience.

3. Just came back running few days ago but can't withdraw even as withdrawal limit has elapsed.The app is full of advertisements for websites that you allegedly play and win coins.

4. The scratch reward sometimes does not work and its frustrating because you get advertisements each time you click something in the app.

5. I dont think this app will provide value and It feels like wasted time.The interface is nice and easy but became too easy as there was no real security check before login in.

6. You have daily spin and scratch cards and now it's been a month since the last daily spin and scratch was available.

7. It also has the same name as another free crypto cloud mining app that seems much more legit.

8. And pay out dates keep moving so you can't even withdraw the Min amount of 25000 hexatokens on the due date .

9. 😞👎I like the app, it works very smoothly, but I have only one problem with it, and it is about my daily spin and scratch.

10. They don't stick to a plan and and your time and effort means nothing.How do I sue Hexa network for wasting 2years of my time.

11. It's a waste of time and effort mining when it no longer works in the end.

Steps to Troubleshoot & Fix Hexa Network Issues

1. Fix Hexa Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hexa Network: Restarting the app will resolve most errors.
  2. Update the Hexa Network App. Here is how:
    1. On Android goto PlayStore » Search for "Hexa Network" » Open Hexa Network - Coin Mining App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hexa Network » click "UPDATE".
  3. Clear Hexa Network - Coin Mining App app cache: Clearing cached data will force your app to retrieve the latest data directly from Hexa Network servers.
    1. On Android, goto Settings » Apps » Select "Hexa Network - Coin Mining App" » click Storage » click "Clear Cache".
  4. Check Hexa Network app permissions. If any of these permissions required to use your device's features are disenabled, Hexa Network might not work.
  5. Uninstall and reinstall Hexa Network. If nothing else has worked, completely uninstall Hexa Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hexa Network not working


2. Fix Hexa Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hexa Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hexa Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hexa Network may not be able to connect to the Internet when running in the background.

Reported Issues

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