Published by SocialChain on Oct 31, 2024

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Why should I report an Issue with Pi Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SocialChain to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pi Network

1. This app allows you to access and grow your Pi holdings and serves as wallet to host your digital assets.

2. Pi is a new digital currency.

3. Pi is fairly distributed, eco-friendly and consumes minimal battery power.

Pi Network Customer Insights

1. But it bugs out with lot, especially when you are viewing a page, it just seems to go black as if there is some sort of timer to which you can be on someone's timeline, that has to fixed, especially when you want to view some old content which needs much scrolling down to find.

2. You can't add anyone by their username and instead have to sync your entire contact list, but even after doing so, it doesn't show anyone as being a user, despite the fact that I know at least two.Giving only 4 stars until they fix the problem with adding contacts and your security circle.

3. The only "mining" going on is of your contact info and social graph, and ad revenue from ads that are still displayed even when you have supposedly turned them off in the settings.

4. For example, I've confirmed my name 3 times now and the countdown is still there letting me know I only have 11 days left to confirm my name.

5. Believe that life is worth living and your belief will help create the fact.

6. For example, you need to check the app after EXACTLY 24 hours, which means it always creeps later and eventually you lose whole days.

7. So far I enjoy the app for its potential.I believe it's a great opportunity to develop a more secure and successful monetary exchange.

8. I don't mind some ads to keep the lights on but what I just experienced was for sure too much.Interesting but half-baked.

9. I'm sure the smart guys at Stanford will continue to fix these little bugs.

10. Just a banner at the top of the page or something like that would be way better than the 3 loud and annoying full page ads I just had to skip thru.

11. If it bugs you that much, shut it off.From what I know it is an interesting idea and an easy app to use and get into.

Steps to Troubleshoot & Fix Pi Network Issues

1. Fix Pi Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pi Network: Restarting the app will resolve most errors.
  2. Update the Pi Network App. Here is how:
    1. On Android goto PlayStore » Search for "Pi Network" » Open Pi Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pi Network » click "UPDATE".
  3. Clear Pi Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Pi Network servers.
    1. On Android, goto Settings » Apps » Select "Pi Network" » click Storage » click "Clear Cache".
  4. Check Pi Network app permissions. If any of these permissions required to use your device's features are disenabled, Pi Network might not work.
  5. Uninstall and reinstall Pi Network. If nothing else has worked, completely uninstall Pi Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pi Network not working


2. Fix Pi Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pi Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pi Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pi Network may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • здравствуйте. Меня зовут Рамазан. я не могу зойти в приложение Pi network. в чем причина ? я очень растроен , пользуюсь приложением около 3 лет . устраните пожалуйста причину моего расстройства +79604356788 номер для связи и учетной записи в пи нетворк.

    — by Рамазан 6 months ago

  • Hi can you bring another update for your pi network app please as you don't bring enough updates out often enough also when mainnet goes live will we be able to carry on mining for forever

    — by Carl blagbrough 11 months ago

  • Please I have an old account with pi network but anytime I try to login to it, it opens another account and I don't know what to do so please help me. Thank you

    — by Amoako Samuel 1 year ago

  • Please sir I forgot my password here is my name Shaibu BalaAlhassan

    — by Bala Alhassan 2 years ago

  • I have changed my phone and as result I can no longer logged into my pi account.

    — by Grace amakye 2 years ago

  • They have invited me to do kyc on pi network but I'm 15years old can I do the kyc.
    Would my account not be deleted

    — by Tamim baidau 2 years ago

  • hello
    I to login my password ,its not working ,i even try forgetten password its not working
    please help me out

    — by henry sodje 2 years ago

  • I can't login to pi network because I forgot my password,my verified Facebook to pi network account was disabled,
    I lost my number
    I want to login with my email because I verified it but I can't because pi network don't use email login

    — by Prince Nwachukwu 2 years ago

  • I had Pi Network with my previous phone and phone number I have an iPhone SE now and a different phone number… Is there any way to cancel this one and go back to my old one with the new phone and number… I still have the old device but no service on it… I would really hate to lose that much😟… thank you for your time and patience 😊

    — by Victor Archambault 2 years ago

  • Fever iq in app cannot pop up when I click fever iq and something wrong

    — by Zenje Nadate 3 years ago

  • Please I want pi network to permanently delete my information that is associated with this user Id 367151454676262. Thank you

    — by Mbetobong Obot Umoh 3 years ago

  • Most miners in Myanmar do not have passports.Most only have citizenship card.Citizenship card is officially issued by the Myanmar government.The best option for all miners in Myanmar is to pass KYC with a citizenship card.Burmese people do not have family names or surnames. Myanmar names are simple. Mg / U / Ma / Daw at the beginning of the name indicates gender. Mg / U means male and Ma / Daw means female.The Myanmar Citizenship Card contains the name of the holder, date of birth, blood type, height, address and ID card number in Burmese.Citizenship card is key for all miners in Myanmar to complete KYC.Please think of the above points for the Myanmar miner. Thank you very much. May they be healthy and prosperous.

    — by HLAING PHYO 3 years ago

  • Pi团队你好,我的名TIONG TIEW POH( TIEWPOHTIONG) 手机+6598578251从开始到现在我都注册在pi network上,而我的个人资料出现我的另外一部手机 号码 +6594882716要验证都不成功,目前的手机+6598578251曾被入侵。怀疑外界号码94882716盗用我的 pi币。请把我的个人资料重新输入+6598578251才能验证我的手机,谢谢祝团队健康。

    — by Tiong Tiewpoh 3 years ago

  • When I joined Pi I don't remember putting any login details, Facebook verification, or Phone number into Pi. I only remember creating a username. I was using Pi one day and realised that my Pi was not connected to my Facebook. When I tried connecting it, an error message came up saying that "This Facebook account already was connected to an account". This was very strange as I hadn't set up any account using it. So I ended up logging out of my Pi and tried logging in through Facebook to try and delete the account which was on there. It then took me to a sign up page so it was then clear I didn't have an account connected to Facebook. I then realised that there was no way for me to log in. Every way I tried it brought me to the sign up page. This was around two months ago and ever since this day I have not been able to log into my account. I have now lost over 500 Pi which I had been mining for nearly a year. Very disappointing as this issue has still not been resolved.

    — by Harry 3 years ago

  • sir..... plz help me in changing my country from usa to india...... and my phn no is 9954086739.... just because of wrong country code i am unable to verify my mobile number...... i did verify my facebook account..... plz help. me thank u...

    — by chandan das 3 years ago

  • I m not able to login my account

    — by Aarif Khan 3 years ago

  • I have left pi

    — by mmmMahdokht1234 3 years ago

  • I tray chenge mobile

    — by mmmMahdokht1234 3 years ago

  • Hi Pi Network
    Please change my phone number

    — by Navneet Bhati 3 years ago

  • No complaint I have a question ❓

    — by Lorraine peluso 3 years ago

  • Locked out of my site

    — by John De Puy 3 years ago

  • Hello, my pi account is not being recovered Please tell me how to recover I've been trying since yesterday but I can't get the recover Which is the way to recover

    — by Muhammad Ayaz 3 years ago

  • Sir mai Facebook se pi me registered hua.aur bad me Facebook me nam me kumar add Kiya hai.kya automatically update ho jayega. Aur sir Maine fever iq me pi donate Kiya fir apply kyc aaya jo ki kuch mistakes ho gye .to kya sir dobara chance mileage.again kyc update karne ke liye.kyuki abhi aadhar upload nhi hai. Sir plz solve my problems plz . 🙏plz. Sir suggest me .8423736006

    — by Anoop Kumar Mishra 3 years ago

  • By mistake I uninstalled the Pi network app . I forgot the Password and now couldn't Recover my account plz help.

    — by Prajwal 3 years ago

  • My pi network account permanent delete because mistake in my pi network account
    User name sukhdeep 00039
    Invite code sukhdeep 00039

    — by Sukhdeep singh 3 years ago

  • I'm Safiullah Khalil from Pakistan. I changed my phone and i forgot my password but now i sent messages to different countries for verification (recovery of my password) but my didn't verified.
    My account is made on this number +923334567855 and my user name/referral code is safi17

    — by Safiullah Khalil 3 years ago

  • Hi, I humbly request to delete my account on pi permanently because i entered my name incomplete and didn't include my second name, now, I couldn't change my name anymore so im planning to delete it and get a new account if that's possible. Thank you for your kind consideration.

    — by Towny Ann Guillermo 3 years ago

  • I want to delete my acvount and make a new account at pi network

    — by Hafiza Iqra Zahid 3 years ago

  • Hey Sar please my change phone number p i network +966581791860 to +923039660596

    — by Mohammed hafeez 3 years ago

  • I have one problem with your application my user name is @choda021 and my real name is Jasmina
    Pejinovic Jaksic and I wrote in your application Jasmina Peinovic Jaksic, and I'm out of time. Can you please help me. And if I need anything, I'll prove my identity to you.

    — by JASMINA PEJINOVIĆ JAKŠIĆ 3 years ago

  • Hi team, please send the process to change mobile number registered to the pi network. My current mobile number is not working for pi network and due to that I want to change it.

    — by Ajinkya Tekale 3 years ago

  • today i was received kyc notification when i fill up and sumbit after that’s nothing option come so please tell me how to again sumbit kyc

    — by madhav adhikari 4 years ago