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Why should I report an Issue with Beethoven: The bests?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Hawaihome to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Beethoven Customer Insights
Steps to Troubleshoot & Fix Beethoven Issues
1. Fix Beethoven Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Beethoven: Restarting the app will resolve most errors.
Update the Beethoven App. Here is how:
On Android goto PlayStore » Search for "Beethoven" » Open Beethoven: The bests » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Beethoven » click "UPDATE".
Clear Beethoven: The bests app cache: Clearing cached data will force your app to retrieve the latest data directly from Beethoven servers.
On Android, goto Settings » Apps » Select "Beethoven: The bests" » click Storage » click "Clear Cache".
Check Beethoven app permissions. If any of these permissions required to use your device's features are disenabled, Beethoven might not work.
Uninstall and reinstall Beethoven. If nothing else has worked, completely uninstall Beethoven then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Beethoven not working
2. Fix Beethoven Server issues & Internet Connection
Check network connection: An unstable Internet will make Beethoven be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Beethoven not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Beethoven may not be able to connect to the Internet when running in the background.