Contact Inspections Customer Service

Why should I report an Issue with Inspections by HappyCo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HappyCo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As inspections are completed, powerful, data-driven insights let you see what’s working (and what’s not) about the way your communities are managed, giving you remote, real-time visibility into team performance, property conditions, damage reporting, and cost estimates.

2. Inspections by HappyCo helps multifamily property owners, managers, and onsite teams quickly capture high-quality information about property conditions, identify problems, and easily generate work orders to fix them.

3. Inspections by HappyCo comes complete with fully customizable forms that adapt to your business requirements as well as your property and unit layouts.

4. For real-time property operations that speed turns, improve life safety, curb appeal, preventative maintenance, as well as help you conduct faster, more accurate walks during property acquisition, start using Inspections today.

1. The final comment disappears as soon as your scroll a little up in the app! But the worst issue: it does not keep any data after the upload process on the phone! I had the issue, that, although the app showed me the upload success message, the data never got through to my employer, so I had to redo the whole inspection!constantly run into issues with inspections uploading properly.

2. signed up with buildium in April and now I'm wondering is it worth it?!The Android version lacks critical features which are in the Apple version.

3. Worked great a couple months ago, something has changed.There's no function to copy notes from previous reports on the android version.

4. I don't think I'll be renewing after the first month.Customer support couldn't have responded any faster and been more helpful in resolving the issues having display issues on there devices.

5. I'm waiting over a week for a reply about how they're going to fix this.the properties in the wrong folders as mentioned above took over 1 month to correct and I was told I should not use the app until it's fixed.

6. Thank you again.first the app was completely set up wrong with all my properties from buildium.

7. The app on Android when first opened it gives me a blank page with no info.

8. Their marketing and help-docs are misleading since these features aren't available on the web and android, only Apple products (yuck).

9. If it wasn't integrated into Buildium I would be going with a different vender.Great idea.

10. Ocassionally crashes and goes to a black screen - you need to close the app completely and reopen.Neither the app nor the website is user-friendly at all.

11. Bought it as an add-on to Buildium and I'm very disappointed at this point because their website works so well.

1. Fix Inspections Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inspections: Restarting the app will resolve most errors.
2. Update the Inspections App. Here is how:
   1. On Android goto PlayStore » Search for "Inspections" » Open Inspections by HappyCo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inspections » click "UPDATE".
3. Clear Inspections by HappyCo app cache: Clearing cached data will force your app to retrieve the latest data directly from Inspections servers.
   1. On Android, goto Settings » Apps » Select "Inspections by HappyCo" » click Storage » click "Clear Cache".
4. Check Inspections app permissions. If any of these permissions required to use your device's features are disenabled, Inspections might not work.
5. Uninstall and reinstall Inspections. If nothing else has worked, completely uninstall Inspections then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inspections not working

2. Fix Inspections Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inspections be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inspections not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inspections may not be able to connect to the Internet when running in the background.