Published by Hallmark Marketing Company, LLC on Oct 31, 2023

Report an issue with Hallmark Video Greeting Cards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hallmark Video Greeting Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hallmark Marketing Company, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hallmark Video Greeting Cards

1. With Hallmark Video Greetings, it’s easy to create one-of-a-kind videos to connect with the people you care about!

2. They can download and save the personalized video you created to watch anytime they want, and even share it on social!

3. You can even invite others to join in and make a group video!

4. When you’re done, we’ll stitch it all together, so you can mail it (or email it! ) on its way to make their day. The best part?

5. Just add photos and videos, choose music, and more.

6. It’s a great way to make moments last a lifetime.

Hallmark Video Greeting Cards Customer Insights

1. Using Samsung S23 Ultra.

2. This app crashes over and over and over non stop.

3. Current software.

4. Hallmark app updated as well.

Steps to Troubleshoot & Fix Hallmark Video Greeting Cards Issues

1. Fix Hallmark Video Greeting Cards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hallmark Video Greeting Cards: Restarting the app will resolve most errors.
  2. Update the Hallmark Video Greeting Cards App. Here is how:
    1. On Android goto PlayStore » Search for "Hallmark Video Greeting Cards" » Open Hallmark Video Greeting Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hallmark Video Greeting Cards » click "UPDATE".
  3. Clear Hallmark Video Greeting Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from Hallmark Video Greeting Cards servers.
    1. On Android, goto Settings » Apps » Select "Hallmark Video Greeting Cards" » click Storage » click "Clear Cache".
  4. Check Hallmark Video Greeting Cards app permissions. If any of these permissions required to use your device's features are disenabled, Hallmark Video Greeting Cards might not work.
  5. Uninstall and reinstall Hallmark Video Greeting Cards. If nothing else has worked, completely uninstall Hallmark Video Greeting Cards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hallmark Video Greeting Cards not working


2. Fix Hallmark Video Greeting Cards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hallmark Video Greeting Cards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hallmark Video Greeting Cards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hallmark Video Greeting Cards may not be able to connect to the Internet when running in the background.

Reported Issues