Contact GTWorld Customer Service

Why chat with our AI GTWorld Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of GTWorld.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But when you go to transaction history, you find that both the 1st and 2nd transfers went through :/ What kind of BANKING APP in this generation is not updated for 11 months??? GTB needs better Software Developers :/ Oh, and I can't be logged in on my iPhone and Android phone at the same time.

2. The User Experience for transfer to other accounts on my device is different (An android Google pixel device) from other devices in my observation.

3. With the current app update, user experience, especially in transferring to a new beneficiary to 3rd party bank, is frustrating.

4. After typing the account number, the suggested list of banks may not capture the destination bank, and you have to try several times by typing the first 3 letters before the bank will load up.

5. For some reason, the app fails to successfully login upon authentication half of the time and no, my network connectivity was great at the times.Can not login to my accounts.

6. In this season that is driving towards a cashless economy, this frustration will only make it compelling to seek alternatives.It was the best internet banking app until 2 days ago.

7. But bank apps should be more stable and swifter than this.This app is inconsistent.

8. I switched on my laptop, went to their online banking portal and completed my transaction.

9. All other apps from other banks work perfectly fine.

10. I've had to send money up to 4 times and it is misbehaving, not going at all.Some innovations are regressive.

11. Overall experience can be made better.App always brings an "Unable to process" error message.

1. Fix GTWorld Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GTWorld: Restarting the app will resolve most errors.
2. Update the GTWorld App. Here is how:
   1. On Android goto PlayStore » Search for "GTWorld" » Open GTWorld » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GTWorld » click "UPDATE".
3. Clear GTWorld app cache: Clearing cached data will force your app to retrieve the latest data directly from GTWorld servers.
   1. On Android, goto Settings » Apps » Select "GTWorld" » click Storage » click "Clear Cache".
4. Check GTWorld app permissions. If any of these permissions required to use your device's features are disenabled, GTWorld might not work.
5. Uninstall and reinstall GTWorld. If nothing else has worked, completely uninstall GTWorld then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GTWorld not working

2. Fix GTWorld Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GTWorld be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GTWorld not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GTWorld may not be able to connect to the Internet when running in the background.