Published by gregstoll on Apr 21, 2024

Report an issue with Airport Guides.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Airport Guides?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of gregstoll to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Airport Guides Customer Insights

1. Dose not work.Crashes. Totally useless.Upgrade to view offline....W H A T !Pay to play only.

2. Great airport maps and delay status.

3. So helpful!!I downloaded this app and it see.s to be defunct.

Steps to Troubleshoot & Fix Airport Guides Issues

1. Fix Airport Guides Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Airport Guides: Restarting the app will resolve most errors.
  2. Update the Airport Guides App. Here is how:
    1. On Android goto PlayStore » Search for "Airport Guides" » Open Airport Guides » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airport Guides » click "UPDATE".
  3. Clear Airport Guides app cache: Clearing cached data will force your app to retrieve the latest data directly from Airport Guides servers.
    1. On Android, goto Settings » Apps » Select "Airport Guides" » click Storage » click "Clear Cache".
  4. Check Airport Guides app permissions. If any of these permissions required to use your device's features are disenabled, Airport Guides might not work.
  5. Uninstall and reinstall Airport Guides. If nothing else has worked, completely uninstall Airport Guides then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Airport Guides not working


2. Fix Airport Guides Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Airport Guides be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Airport Guides not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Airport Guides may not be able to connect to the Internet when running in the background.

Reported Issues