Contact NY & COMPANY Customer Service

Why should I report an Issue with NY & COMPANY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NY & COMPANY to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's frustrating when I can't access my account through the app.Disappointed. Shopping cart doesn't display all selected items, not all avail items appear in app, nor does app sync with site.

2. Good bye NY & Co, it was fun while it lasted.The app is deceiving, it does not update very well to give the accurate sale price on items, nor will it acuritly delete items in your cart when chosen before you check out.

3. Done shopping with NY & company.NY&Co just lost out on a $300 sale! Couldn't apply a 50% coupon even though 9/10 items qualified due using my store CC.

4. My objective was to pay my bill but I can't so now I have to call in which is super annoying and inconvenient! It's bad enough that all the stores have closed but now the damn app doesn't work!!! This use to be my favorite store.

5. I love shopping with NY&C but after adding an address to gift my sister an item her address is now the default address on my account in the app.

6. Plus that I can access my store credit account, and a separate password is required for added security, and peace of mind.I dont know what's going on with the app now.

7. I was already contemplating closing my account when they started charging a fee for returns since the stores are no longer open but not being able to use the app to buy or pay my bill is frustrating.

8. Kept getting error, "one or more items in your cart don't qualify for this coupon code".

9. I was upset that I was not given the current sale price on items that I wanted to purchase.

10. Will uninstall.The app is pretty nice with details, reviews, great pics of items sold.

11. However, the menu option or a return to previous page choice is missing when an item is selected for view.

1. Fix NY & COMPANY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NY & COMPANY: Restarting the app will resolve most errors.
2. Update the NY & COMPANY App. Here is how:
   1. On Android goto PlayStore » Search for "NY & COMPANY" » Open NY & COMPANY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NY & COMPANY » click "UPDATE".
3. Clear NY & COMPANY app cache: Clearing cached data will force your app to retrieve the latest data directly from NY & COMPANY servers.
   1. On Android, goto Settings » Apps » Select "NY & COMPANY" » click Storage » click "Clear Cache".
4. Check NY & COMPANY app permissions. If any of these permissions required to use your device's features are disenabled, NY & COMPANY might not work.
5. Uninstall and reinstall NY & COMPANY. If nothing else has worked, completely uninstall NY & COMPANY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NY & COMPANY not working

2. Fix NY & COMPANY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NY & COMPANY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NY & COMPANY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NY & COMPANY may not be able to connect to the Internet when running in the background.