Published by Georgia-Pacific Consumer Products LP

Report an issue with GPXpress.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GPXpress?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Georgia-Pacific Consumer Products LP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GPXpress Customer Insights

1. GP obviously puts time into making this a great app.Great app.

2. Very innovative and helps get samples to customers quickly and easily.Keeps getting better.

3. Nice theme!Saves so much time.

4. I wish all manufacturers had this available.

Steps to Troubleshoot & Fix GPXpress Issues

1. Fix GPXpress Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GPXpress: Restarting the app will resolve most errors.
  2. Update the GPXpress App. Here is how:
    1. On Android goto PlayStore » Search for "GPXpress" » Open GPXpress » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPXpress » click "UPDATE".
  3. Clear GPXpress app cache: Clearing cached data will force your app to retrieve the latest data directly from GPXpress servers.
    1. On Android, goto Settings » Apps » Select "GPXpress" » click Storage » click "Clear Cache".
  4. Check GPXpress app permissions. If any of these permissions required to use your device's features are disenabled, GPXpress might not work.
  5. Uninstall and reinstall GPXpress. If nothing else has worked, completely uninstall GPXpress then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GPXpress not working


2. Fix GPXpress Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GPXpress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GPXpress not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GPXpress may not be able to connect to the Internet when running in the background.

Reported Issues