Contact GOM Audio Customer Service

Why should I report an Issue with GOM Audio - Multi Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GOM & Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, they can play & download programs, and Cloud music on GOM Audio. ● Smart Lock Screen offers Screen Stay On, Sync lyrics, Quick Play and Current Playlist. ● GOM Audio provides various types of widgets allowing the users to create their own set-up regarding size, feature (Sync Lyrics/Quick Play), colour and others. ● Sync Lyrics Viewer allows the users to view or search sync lyrics of the currently playing music. the strong sound of 10 BAND equalizer, the reverb, and music pitch/speed changer, etc. ● My Music allows the users to manage their playlist by preference, artist, album and folder. ● GOM Audio allows the users to manage various basic playlists.

2. GOM Audio is a high-quality music player which supports sync lyrics while playing music files.

3. Also, the users can create their own playlist through Add My Playlist. ● GOM Audio supports DropBox, Google Drive cloud storage system.

4. The users may listen to music while viewing lyrics.

5. GOM Audio also supports WebDAV and FTP. ● Quick Play allows the users to play or change the music on the widget or on the lock screen without running the application. ● Auto Repeat is useful for both streaming and academic purpose. ● Timer allows the users to adjust the Auto-Shutdown function in an hour/minute/second units. ● My Ring Tone allows the users to convert a certain song into his or her ringtone. ● Supports various kinds of music files(such as MP3, WMA etc). ● Able to turn on/off sync lyrics using a long tap on it. ● Able to change the screen to the sync lyrics viewers using a tap on the sync lyrics or album art. ● Able play the previous/next music swiping left or right. ● Able to move the location using a double tap on a specific lyrics. ※ Please contact GOM’s customer centre if you have any trouble when using GOM Audio.

1. Thanks.I have registered more than a a thousand songs.... some with additions like illustartions and hints Are u going to cancel the best feature that made this app the app it is !?!?!??! Come on ...Wow you guys still didn't solve the issue where we can't jump to next or previous song using Bluetooth earphone.

2. I hope the developer fix this issue.Aside from being a great music player for Korean songs, it also has the lyrics of popular western songs.

3. ☺️I have tested tons of music players and this is the one with the best features, being able to display your playlist and using all the app features when your cel is locked is just amazing.

4. 08/18/19 - EDIT (will go from 5 stars to 3 stars until this gets fixed): The app crashes every time I try to sync lyrics, be it clicking the favorite button or inputting my own lyrics.

5. It's not available from the dropdown notifications menu either (while playing) like other music apps for easy control.

6. The ability to add/edit/sync lyrics is nice but can the app itself be updated for a more seamless experience?Settings not coming up can not darken screen like a lot of it hoping to be able to work with it.

7. However, in these days, I'd prefer if an audio app could play streaming music, too, so that I don't need to store all my music on my phone.

8. But if I could have any feature I could want... I really wish the tempo allowed higher speeds, like the desktop version does.

9. Your sleep timer is the best !!Presently having issues with the Bluetooth connection (buttons i.e the PLAY, PAUSE, NEXT & PREVIOUS.

10. ✌️ It's easy to find all the functions and options because its UI is user friendly and minimalistic in a good way (like it's totally obvious).

11. Music still cuts out the moment the screen goes dark or the app is no longer "on top".

1. Fix GOM Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GOM Audio: Restarting the app will resolve most errors.
2. Update the GOM Audio App. Here is how:
   1. On Android goto PlayStore » Search for "GOM Audio" » Open GOM Audio - Multi Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOM Audio » click "UPDATE".
3. Clear GOM Audio - Multi Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from GOM Audio servers.
   1. On Android, goto Settings » Apps » Select "GOM Audio - Multi Music Player" » click Storage » click "Clear Cache".
4. Check GOM Audio app permissions. If any of these permissions required to use your device's features are disenabled, GOM Audio might not work.
5. Uninstall and reinstall GOM Audio. If nothing else has worked, completely uninstall GOM Audio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GOM Audio not working

2. Fix GOM Audio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GOM Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GOM Audio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GOM Audio may not be able to connect to the Internet when running in the background.