Contact myGMC Customer Service

Why should I report an Issue with myGMC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of General Motors (GM) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vehicle Status features require a paid plan. **** Roadside service availability and providers vary by country.

2. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply.

3. Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. Have a flat? Need fuel?

4. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

5. Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app. *Available on select devices.

6. Restrictions and limitations apply. *******Requires paid plan and properly equipped vehicle.

7. Mobile app functionality is available on select devices and requires data connection.

8. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle.

9. Services are not available everywhere, and feature availability and functionality may vary by country.

10. The myGMC mobile app* is supported on Android 9 and above and is only available in North America, United Arab Emirates, Kuwait and Bahrain.

11. Remote start requires GM factory-installed and enabled remote start system. ***Not all issues will deliver alerts.

1. Even once logged in, certain things don't work, like trying to access account menus like "services and plans" just causes the app to re-start the "get started" screen.

2. Kinda frustrated as the features on the app are apart of my onstar subscription and I can't even expect the app to work when I want it to work.

3. I tried to get directions while in the truck and 1 time it worked the other time it was frustrating as hell because the could not come even close they gave directions may hundreds of miles away.

4. I tried resetting my password (even though I wasn't in putting the incorrect password to begin with) but that didn't work... I even tried completely uninstalling the app and then reinstalling it with no luck.

5. Question...are the remote start and lock/unlock functions from the app only available if we have an Onstar subscription? If so, that's not good.

6. The app home screen only asks if I'm ready to activate onstar, which I've never signed up for the service and don't wish to use.

7. I have uninstalled and reinstalled the app several times only for the app to working briefly before stating the same "service unavailable" message again.

8. Worked fine until today, now it just asks if I'm ready to activate my onstar whatever, which I don't want to do.

9. It constantly says the service is unavailable and will usually work once after I Uninstall and reinstall the app.

10. But other than that it's a pretty decent app.App doesn't work 98% of the time.

11. Fine time for it to not allow auto start in the dead of winter when it's needed most.

1. Fix myGMC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myGMC: Restarting the app will resolve most errors.
2. Update the myGMC App. Here is how:
   1. On Android goto PlayStore » Search for "myGMC" » Open myGMC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myGMC » click "UPDATE".
3. Clear myGMC app cache: Clearing cached data will force your app to retrieve the latest data directly from myGMC servers.
   1. On Android, goto Settings » Apps » Select "myGMC" » click Storage » click "Clear Cache".
4. Check myGMC app permissions. If any of these permissions required to use your device's features are disenabled, myGMC might not work.
5. Uninstall and reinstall myGMC. If nothing else has worked, completely uninstall myGMC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myGMC not working

2. Fix myGMC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myGMC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myGMC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myGMC may not be able to connect to the Internet when running in the background.