Contact myChevrolet Customer Service

Why should I report an Issue with myChevrolet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of General Motors (GM) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vehicle Status features require a paid plan. **** Roadside service availability and providers vary by country.

2. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply.

3. Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. Have a flat? Need fuel?

4. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

5. Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app. *Available on select devices.

6. The myChevrolet mobile app* is supported on Android 9 and above and is only available in North America, United Arab Emirates, Kuwait, Bahrain, South Korea, Brazil, Argentina, Ecuador, Colombia, Chile, Peru, Uruguay and Paraguay.

7. Restrictions and limitations apply. *******Requires paid plan and properly equipped vehicle.

8. Mobile app functionality is available on select devices and requires data connection.

9. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle.

10. Services are not available everywhere, and feature availability and functionality may vary by country.

11. Remote start requires GM factory-installed and enabled remote start system. ***Not all issues will deliver alerts.

1. Before that I liked the app a lot, it is very helpful if it works, and I love the notifications when something is wrong, please fix app!! UPDATE:6/8/23 After Uninstall and reinstall as suggested, everything seems to be working great now! Thanks for the really fast reply!Slow to load.

2. They keep making changes and update and all it does is makes thing worse! Location service does not work.

3. Why did GM do this to its customers? Should have made it an option, not everyone likes that daunting black screen! No thank you! Does not always list location, many times does not keep a list of trips.

4. I really wish you software people would try out an update before you push it down to everybody! I didn't have problems with previous version, 6.5.The app hadn't worked since when I opened it on 5/9/23.

5. After the last update it became impossible to update vehicle status.

6. I have been unable to locate any notification settings related to charging status and do not receive notifications when charging is complete.

7. I've lowered my review to a single star because is this recurring issue.Newer "Map" feature only works intermittently at best.

8. The app often doesn't update the vehicle status.

9. Have tried for over half an hour to get the map to show Silver Springs Florida or the vehicle current location.

10. Both the Android and ios versions need to be updated to re enable this function.App is very slow and unresponsive.

11. Absolutely BS!! Location service is useless!!!When it works, it works great.

1. Fix myChevrolet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myChevrolet: Restarting the app will resolve most errors.
2. Update the myChevrolet App. Here is how:
   1. On Android goto PlayStore » Search for "myChevrolet" » Open myChevrolet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myChevrolet » click "UPDATE".
3. Clear myChevrolet app cache: Clearing cached data will force your app to retrieve the latest data directly from myChevrolet servers.
   1. On Android, goto Settings » Apps » Select "myChevrolet" » click Storage » click "Clear Cache".
4. Check myChevrolet app permissions. If any of these permissions required to use your device's features are disenabled, myChevrolet might not work.
5. Uninstall and reinstall myChevrolet. If nothing else has worked, completely uninstall myChevrolet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myChevrolet not working

2. Fix myChevrolet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myChevrolet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myChevrolet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myChevrolet may not be able to connect to the Internet when running in the background.