Contact Ghome Customer Service

Why should I report an Issue with Ghome?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xenon Smart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But over all i like ifThe instructions for my smart plug says to download this app and in the app we have to go to the third party controls to connect with Amazon Echo, but there seems to be no such option in this app.Been waiting so far 6 months for motion detection to get fixed.

2. So far so good! We have 2 of them and they both connected easily!! I read somewhere you could use voice commands to turn things on and off with plugs but I have not figured out how to get it ro connect to either Google home or Alexa but if I could that would be awesome!I was really pleased with my Smart Camera at first, so I bought 3 more.

3. If this issue were fixed- I would give 5 stars if the app would notify like it's supposed to.I thought it was pretty cool easy to connect now its going offine than connects to wifi.

4. Waiting for feedback to help link another cameraNot easy to set up, instructions are no helpJust another app made by some one who thinks they know what they are doing.

5. They are great if I want to stream all day- but I have a life! I loved being able to see who stopped by, when I got packages, etc.. now I'm really regretting this purchase.

6. I've been asking for help from Gabba Goods since early October and only get generic responses that arent helpful.

7. Only problem is, i expected it not to stay plugged in the whole time i was hoping it was to charge only.

8. This was primary reason we bought it.Customer service is non-existent.

9. Now I get no alerts or photos.

1. Fix Ghome Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ghome: Restarting the app will resolve most errors.
2. Update the Ghome App. Here is how:
   1. On Android goto PlayStore » Search for "Ghome" » Open Ghome » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ghome » click "UPDATE".
3. Clear Ghome app cache: Clearing cached data will force your app to retrieve the latest data directly from Ghome servers.
   1. On Android, goto Settings » Apps » Select "Ghome" » click Storage » click "Clear Cache".
4. Check Ghome app permissions. If any of these permissions required to use your device's features are disenabled, Ghome might not work.
5. Uninstall and reinstall Ghome. If nothing else has worked, completely uninstall Ghome then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ghome not working

2. Fix Ghome Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ghome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ghome not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ghome may not be able to connect to the Internet when running in the background.