Contact Reno Gazette Journal Customer Service

Why should I report an Issue with Reno Gazette Journal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Somehow you have can take you payments out of my credit card account easy enough!I tried to cancel my subscription right after an auto renewal.. no love from John Michael Doculan customer service representative... Too bad.

2. Logs you out automatically, prompts to "stay in dark mode" everytime your phone automatically changes, large ads in app even if you're a paid subscriberNo log on link.

3. Until changes are made, I will not recommend to others.Even though I'm a subscriber, it continuously asks me to subscribe to get "the full story.

4. Weather story in today's version at 4 pm is about a snow storm that hit yesterday, and ended early this morning - Actually says it's 24 hours old.Many small bugs.

5. " I then log in again and it goes back to the story I was trying to read and displays the subscribe blue box again.

6. However everytime I access this app I cannot read an article until I login.

7. Its annoyingDoes not save login information! Nice to have relevant local news with notifications.

8. What am I missing?The prior app allowed you to read all the day's news on your phone.

9. The text in the story's body is too small for aged eyes to see clearly.

10. You'll need either your laptop, iPad, or computer to access the current issue.Terrible access control.

11. The content is good but lacks a clear uncluttered headline page.

1. Fix Reno Gazette Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reno Gazette Journal: Restarting the app will resolve most errors.
2. Update the Reno Gazette Journal App. Here is how:
   1. On Android goto PlayStore » Search for "Reno Gazette Journal" » Open Reno Gazette Journal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reno Gazette Journal » click "UPDATE".
3. Clear Reno Gazette Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Reno Gazette Journal servers.
   1. On Android, goto Settings » Apps » Select "Reno Gazette Journal" » click Storage » click "Clear Cache".
4. Check Reno Gazette Journal app permissions. If any of these permissions required to use your device's features are disenabled, Reno Gazette Journal might not work.
5. Uninstall and reinstall Reno Gazette Journal. If nothing else has worked, completely uninstall Reno Gazette Journal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reno Gazette Journal not working

2. Fix Reno Gazette Journal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reno Gazette Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reno Gazette Journal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reno Gazette Journal may not be able to connect to the Internet when running in the background.