Published by Gannett on Oct 9, 2024

Report an issue with Lancaster Eagle Gazette.
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Why should I report an Issue with Lancaster Eagle Gazette?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lancaster Eagle Gazette Customer Insights

1. Too bad they took office out of Lancaster.I bought a subscription and it won't let me log in won't let me change Password nothing must be another Lancaster Ohio Scam.They want to charge for useless information.

2. Why is that? Sports seem to get more coverage than local news.The obituaries haven't been updated for days.

3. More local news would be refreshing too.Good newspaper but there is so much going in the county that could be shared.

4. Eagle Gazette is nothing like it use to be and not worth the money they charge for itCan't login or manage account.

5. Get the Columbus paper if you want news.Can't see obituary listings.

6. Forgot password link doesn't work.

7. All other accounts work fine.Doesn't update till 7am.

8. This newspaper has gone down hill and keeps going.

9. I am a subscriber/paying customerWhen I open the app it's a bright white, blinking white.

10. Horrible who ever designed this app needs to find another job.

11. This happens often and I haven't changed anything.

Steps to Troubleshoot & Fix Lancaster Eagle Gazette Issues

1. Fix Lancaster Eagle Gazette Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lancaster Eagle Gazette: Restarting the app will resolve most errors.
  2. Update the Lancaster Eagle Gazette App. Here is how:
    1. On Android goto PlayStore » Search for "Lancaster Eagle Gazette" » Open Lancaster Eagle Gazette » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lancaster Eagle Gazette » click "UPDATE".
  3. Clear Lancaster Eagle Gazette app cache: Clearing cached data will force your app to retrieve the latest data directly from Lancaster Eagle Gazette servers.
    1. On Android, goto Settings » Apps » Select "Lancaster Eagle Gazette" » click Storage » click "Clear Cache".
  4. Check Lancaster Eagle Gazette app permissions. If any of these permissions required to use your device's features are disenabled, Lancaster Eagle Gazette might not work.
  5. Uninstall and reinstall Lancaster Eagle Gazette. If nothing else has worked, completely uninstall Lancaster Eagle Gazette then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lancaster Eagle Gazette not working


2. Fix Lancaster Eagle Gazette Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lancaster Eagle Gazette be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lancaster Eagle Gazette not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lancaster Eagle Gazette may not be able to connect to the Internet when running in the background.

Reported Issues