Published by Gannett on Dec 19, 2024

Report an issue with Iowa City Press-Citizen.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Iowa City Press-Citizen?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Iowa City Press-Citizen Customer Insights

1. App does not keep me logged in, videos don't play, intrusive ads.Even with a subscription you don't get to see a lot of news.Useless, not tailored to subscribers.

2. Support is useless with canned responses or completely ignorring the issue.Uninstalling and using mobile site.

3. Some stories are old and stale.Review to stop asking for a review.Decent upgrade.

4. Much trouble getting subscription.

5. Don't bother with it .Requires me to log in each time I open the app.

6. Refuses sign in as well.

7. Can't sign in now.

8. Lots of news.

Steps to Troubleshoot & Fix Iowa City Press-Citizen Issues

1. Fix Iowa City Press-Citizen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Iowa City Press-Citizen: Restarting the app will resolve most errors.
  2. Update the Iowa City Press-Citizen App. Here is how:
    1. On Android goto PlayStore » Search for "Iowa City Press-Citizen" » Open Iowa City Press-Citizen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Iowa City Press-Citizen » click "UPDATE".
  3. Clear Iowa City Press-Citizen app cache: Clearing cached data will force your app to retrieve the latest data directly from Iowa City Press-Citizen servers.
    1. On Android, goto Settings » Apps » Select "Iowa City Press-Citizen" » click Storage » click "Clear Cache".
  4. Check Iowa City Press-Citizen app permissions. If any of these permissions required to use your device's features are disenabled, Iowa City Press-Citizen might not work.
  5. Uninstall and reinstall Iowa City Press-Citizen. If nothing else has worked, completely uninstall Iowa City Press-Citizen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Iowa City Press-Citizen not working


2. Fix Iowa City Press-Citizen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Iowa City Press-Citizen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Iowa City Press-Citizen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Iowa City Press-Citizen may not be able to connect to the Internet when running in the background.

Reported Issues