Contact LKGPS Customer Service

Why should I report an Issue with LKGPS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Location Services Software Development to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Through the APP, you can get the real-time location of device and interact with the device. 1. 2. 4.  4.  One-button SOS:  After setting the SOS number on the APP, long press the SOS button on the device, the APP can receive the SOS alarm message and call from the device.

2. This is an APP that provides the positioning of people, pets or assets.

3. SOS:  the app can receive the SOS alarm message and call from the device. 5.  Other features: wechat, do not disturb mode, remote shut-down etc..

1. First panorama disappeared and now it keeps telling that password is incorrect.pls fix itWorked great for a time but now unable to log in.Nice features of this app but I can't log in this app in S7 edge gadget...please fix this issue..Stopped working all of a sudden.

2. Hoping that this will be answered.I use this app a month only, the suddenly stop working user id and pasword appear error how to fix it?Can not log in at all! And it is the very first time as i just bought a device.Keeps saying Imei/ password error.

3. No info given on how to make payment.I have 2 units using LKGPS for several months now but about 2 weeks ago real time tracking just stopped working in both GPS units.

4. I think after the update, the ip and port settings were changed and my device suddenly stopped.

5. They sent me the correct ip and port settings and after that the device works fine again with the app.It worked well for about a year.

6. Any suggestions?Is there a way to reset the password? We forgot our password, and we can't login and track our car.

7. But I messaged the company which I bought the device from and they were very helpful.

8. Since then, it stopped working.

9. When I searched on their website, it stated that I had an outstanding fee (欠费）message.

10. Do not buy or use this.App is not working.

11. Both units are not expired yet.

1. Fix LKGPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LKGPS: Restarting the app will resolve most errors.
2. Update the LKGPS App. Here is how:
   1. On Android goto PlayStore » Search for "LKGPS" » Open LKGPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LKGPS » click "UPDATE".
3. Clear LKGPS app cache: Clearing cached data will force your app to retrieve the latest data directly from LKGPS servers.
   1. On Android, goto Settings » Apps » Select "LKGPS" » click Storage » click "Clear Cache".
4. Check LKGPS app permissions. If any of these permissions required to use your device's features are disenabled, LKGPS might not work.
5. Uninstall and reinstall LKGPS. If nothing else has worked, completely uninstall LKGPS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LKGPS not working

2. Fix LKGPS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LKGPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LKGPS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LKGPS may not be able to connect to the Internet when running in the background.