Published by Location Services Software Development on Apr 24, 2024

Report an issue with YiTracker.
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Why should I report an Issue with YiTracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Location Services Software Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About YiTracker

1. YI TRACKER is with intelligent checking vehicle location, vehicle history playback tracks, viewing the device alarm etc.

2. Local phone + server using cloud storage to enhance APP response speed, is committed to the user the best experience!

YiTracker Customer Insights

1. Beware when buying these Chinese made gps tracking devices.Not capable of showing names of places anymore and totally gone Chinese in every writing, and always OFFLINE... used to be a good app before but gone useless for the past few months 🤷🤷Useful application.

2. Very impressive features,, and real-time tracking especially for those in the city😍good work developersThe app is good, but I don't understand why a tracking app needs to access my location, sms, storage, phone logs, and microphone.

3. All it shows is the live tracking and nothing else after that not even the time, stops, speed and most importantly the exact location.The app is the best, you can actually stop or start your vehicle just at the comfort of your home.

4. There is just one area for improvement; add time setting icon.For some reason, the app (after about 10months of use) all of a sudden registers as "offline".

5. But after a few months, it shows offline and self disconnect.

6. 9/10/2019 - issue was resolved.2nd day purchase, can't use features shown on ad.

7. However, now i cant open app, similar to Sazzad Hossain review 9/6/19.

8. It's not supposed to track me, but an asset.Compared to other types, this one works well.

9. Seems model related issue.

10. Pretty disappointing now that this is my situation.Very good and accurate.

11. My phone is Samsung A5 (2017).

Steps to Troubleshoot & Fix YiTracker Issues

1. Fix YiTracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YiTracker: Restarting the app will resolve most errors.
  2. Update the YiTracker App. Here is how:
    1. On Android goto PlayStore » Search for "YiTracker" » Open YiTracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YiTracker » click "UPDATE".
  3. Clear YiTracker app cache: Clearing cached data will force your app to retrieve the latest data directly from YiTracker servers.
    1. On Android, goto Settings » Apps » Select "YiTracker" » click Storage » click "Clear Cache".
  4. Check YiTracker app permissions. If any of these permissions required to use your device's features are disenabled, YiTracker might not work.
  5. Uninstall and reinstall YiTracker. If nothing else has worked, completely uninstall YiTracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YiTracker not working


2. Fix YiTracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YiTracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YiTracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YiTracker may not be able to connect to the Internet when running in the background.

Reported Issues