Contact The Credit Thing Customer Service

Why should I report an Issue with The Credit Thing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Koto Card Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A great app overall.Waste of time went through the whole process, even having to send them tonnes of documents to prove identity, only to be told once the application was accepted that apparently I had rejected the credit agreement section for the first bit of the sign up when it tells you what limit you're eligible for.

2. You guys need to reassessEasy and quick to apply uploaded my drivers license and account was open in no time at all with the added bonus of a credit facility.

3. I was absolutely blown away when I first used this the interface is absolutely incredible easy to use everything is in one place! The credit application is a very smooth process and yes it varies but I got £250 for my first credit.

4. Helped me to get money back from Asda.I was a bit sceptical at using this at first, but this app is actually really good, managed to get credit & the repayments are really low & they give you plenty of notice for when they're due.

5. But registration works better than many other digital cards I've looked at.Absolutely incredible! Honestly I first saw this company recommended to me via an advert ironically and was after a new type of product to use.

6. It makes the whole thing useless.customer service is pretty dopey told them the same thing about half a dozen timea... 2023 and you have to take photos of pieces of paper and can't upload documentsHi level of fast accessible service.

7. Although with no extra credit facilities currently available hence just another regular debit spending card which great if you need an extra one.

8. Why does it take so long to set up and then even longer to get a credit decision? All other cards give you an INSTANT decision these days.

9. Ovawise I wouldn't recommend you waste your time applying for this plenty of these type cards in the marketplace already.

10. And once you've done that they won't let you re-apply....ever! So shut the account as it is now pointless....do not waste your time! Tymit is much much better!I think this is going backwards not forward.

11. Keep up the good work guys 😀Finally my account was opened thanks.

1. Fix The Credit Thing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Credit Thing: Restarting the app will resolve most errors.
2. Update the The Credit Thing App. Here is how:
   1. On Android goto PlayStore » Search for "The Credit Thing" » Open The Credit Thing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Credit Thing » click "UPDATE".
3. Clear The Credit Thing app cache: Clearing cached data will force your app to retrieve the latest data directly from The Credit Thing servers.
   1. On Android, goto Settings » Apps » Select "The Credit Thing" » click Storage » click "Clear Cache".
4. Check The Credit Thing app permissions. If any of these permissions required to use your device's features are disenabled, The Credit Thing might not work.
5. Uninstall and reinstall The Credit Thing. If nothing else has worked, completely uninstall The Credit Thing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Credit Thing not working

2. Fix The Credit Thing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Credit Thing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Credit Thing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Credit Thing may not be able to connect to the Internet when running in the background.