Published by FrostWire.com on Jan 3, 2024

Report an issue with FrostWire Downloader & Player.
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Why should I report an Issue with FrostWire Downloader & Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FrostWire.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FrostWire Downloader & Player Customer Insights

1. I want to see my display horizontally .It allows me to download music on to my phone or sd card and as long as you have a music mp3 player that does not need wifi or data to use them you can listen to your music even when you are offline.

2. I was able to download music from "You Tube", now "You Tube" doesn't even show up in the list to chose from...with every "update", it seems to get worse...I just want to download music, no videos, movies,ect.

3. I'll keep trying because I love this app but I may have to delete itThis app would be great if the app didn't just automatically start up on its own all the time, and if it would stop adding songs that I didn't download to my phone.

4. I've rated it as highly as I have only because it is more reliable than any other app out there right now as far as actually being able to download music to your device without running the app itself.

5. Various genres of music available old and new songs when you can get it to work and run correctly.

6. when I search songs and try to download, it 95% of the time will say error.

7. Thinking about searching for a different app.Unlike the windows version, when you search you may get a list of renditions but cannot listen first to find the best one.

8. Thank you Frostwire!Great music and lots of options but the app itself keeps crashing.

9. If you uninstall frostwire, you still have all that wonderful music saved on your device.

10. But the best feature is the fact that your music selection is saved to your phone instead of inside an app.

11. I have so much music to download.

Steps to Troubleshoot & Fix FrostWire Downloader & Player Issues

1. Fix FrostWire Downloader & Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FrostWire Downloader & Player: Restarting the app will resolve most errors.
  2. Update the FrostWire Downloader & Player App. Here is how:
    1. On Android goto PlayStore » Search for "FrostWire Downloader & Player" » Open FrostWire Downloader & Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FrostWire Downloader & Player » click "UPDATE".
  3. Clear FrostWire Downloader & Player app cache: Clearing cached data will force your app to retrieve the latest data directly from FrostWire Downloader & Player servers.
    1. On Android, goto Settings » Apps » Select "FrostWire Downloader & Player" » click Storage » click "Clear Cache".
  4. Check FrostWire Downloader & Player app permissions. If any of these permissions required to use your device's features are disenabled, FrostWire Downloader & Player might not work.
  5. Uninstall and reinstall FrostWire Downloader & Player. If nothing else has worked, completely uninstall FrostWire Downloader & Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FrostWire Downloader & Player not working


2. Fix FrostWire Downloader & Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FrostWire Downloader & Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FrostWire Downloader & Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FrostWire Downloader & Player may not be able to connect to the Internet when running in the background.

Reported Issues