Contact FRiENDi Customer Service

Why should I report an Issue with FRiENDi Mobile KSA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virgin Mobile Saudi Consortium LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I changed sim card other companies.compatibility issue with Android 9 ,bugs before works well after last update not working no login and going to home page.needs update fixes.The App is not connecting... Not able to recharge the Internet.

2. Net on time app desplay said offline... Same problems sent to many people.. why dont replay FRENDY...?Hey friendi i have suggestion Please add deactivation for subscription Because when my 1.5 internet subscription uses I'll wait 1 months to load again of the same bundles.

3. The last week I recharged my bad luck money was gone and the time also Today I have to recharge my stc Anyone need internet don't try friendly and virgin I have very bad experienceApp is not working properly.

4. but why i dont know its not possible to recharge throgh bank card weast of time....Very bad network dammam eastern area .

5. You can use self service code".when we are not getting the recharge coupon that time only using this app for trying online recharge via bank card.

6. Thinking of closing the connectionBad app... Only working self service code.

7. Next month I select other operator like mobily and zain best network provide .

8. I used friendi 400 reyal but not work internet very bad speed .

9. Ever time show one or two network on mobile.

10. It does not even has my name in app.Very bad UI and also the Online Recharge is not available.

11. Fix the issue and prominently add something new features to your app.Very very bad internet connection.

1. Fix FRiENDi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FRiENDi: Restarting the app will resolve most errors.
2. Update the FRiENDi App. Here is how:
   1. On Android goto PlayStore » Search for "FRiENDi" » Open FRiENDi Mobile KSA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FRiENDi » click "UPDATE".
3. Clear FRiENDi Mobile KSA app cache: Clearing cached data will force your app to retrieve the latest data directly from FRiENDi servers.
   1. On Android, goto Settings » Apps » Select "FRiENDi Mobile KSA" » click Storage » click "Clear Cache".
4. Check FRiENDi app permissions. If any of these permissions required to use your device's features are disenabled, FRiENDi might not work.
5. Uninstall and reinstall FRiENDi. If nothing else has worked, completely uninstall FRiENDi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FRiENDi not working

2. Fix FRiENDi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FRiENDi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FRiENDi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FRiENDi may not be able to connect to the Internet when running in the background.